
Williams Chevrolet
Traverse City, MI
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Nick from Williams was absolutely fabulous! My car went in for what we thought was a minor issue but ended up being several things wrong. Nick kept us posted every step of the way, helped navig My car went in for what we thought was a minor issue but ended up being several things wrong. Nick kept us posted every step of the way, helped navigate my warranty, set me up with a fantastic loaner car with such ease. Added bonus; our car was taking longer than expected and was running the risk of drastically effecting our annual trip. Nick extend the use of the loaner car and saved our trip with a phone call! I will be forever grateful for this experience from start to finish. Nick is amazing! More
Nick did a great job getting me in and out. However, when I got home, I opened the hood and saw fuel system cleaner splattered all over everything, including part of the fender, grill, hood an However, when I got home, I opened the hood and saw fuel system cleaner splattered all over everything, including part of the fender, grill, hood and plenum cover. Like a water balloon explosion. It took me 15 minutes to wipe everything with a paper towel. The technician must have taken a bath himself. More
Maks and Andy worked me throughout the whole car experience. I am truly grateful for them helping me find the perfect family car. We absolutely love it. Thank you for working so hard so that we coul experience. I am truly grateful for them helping me find the perfect family car. We absolutely love it. Thank you for working so hard so that we could have a fast and easy experience. I couldn’t recommend them enough. More
Always accomadating, patient, and never pushy. Appreciate the time and effort each employee spent with us while we were making decisions. Appreciate the time and effort each employee spent with us while we were making decisions. More
I am disabled and have a difficult time in public spaces due to chemical sensitivities. The sales folks here were accommodating and set me up with a sales associate that was fragrance free. Additionally, th due to chemical sensitivities. The sales folks here were accommodating and set me up with a sales associate that was fragrance free. Additionally, they let my friend help me with the process coming into the office to help ready the paperwork for my signature then brought it out to me to sign, keeping me safe during the purchase process. They allowed us drive it the vehicle to my mechanic to go over to help with my purchase decision. The brakes required replacing so they took replacement cost off the sale price of the vehicle. Once the sales stickers were removed a stone peck was discovered in the windshield. I had it repaired at Safelite and they reimbursed the repair cost. Definitely a good experience go see Fred and Jordon for a used car sale with excellent service. Thank you. More
Jordan Chauvette was very professional during our car purchase experience. Her communication and her attention to detail made this a seamless experience. We would not hesitate to recommend her to custome purchase experience. Her communication and her attention to detail made this a seamless experience. We would not hesitate to recommend her to customers looking to make a purchase. We thoroughly enjoy the 2025 Trailblazer we purchased. Thank You Jordan! More
Williams repaired a seal in my Chevrolet’s AC system and recharged the system without any charge. The seal was related to an AC line repair they did one month ago. I hope my next visit is for an oil change. recharged the system without any charge. The seal was related to an AC line repair they did one month ago. I hope my next visit is for an oil change. More