Williams Chevrolet

My husband and I worked for almost a week on purchasing a SUV from Williams Auto. Everything had gone through, they offered us a loan and we were planning on making the 8 hour drive to Michigan. We receive SUV from Williams Auto. Everything had gone through, they offered us a loan and we were planning on making the 8 hour drive to Michigan. We received a call Friday morning that the vehicle was ours and it was on hold. At this time we told the dealer we were financing through a different credit union. Just as we were preparing to leave for Michigan, we got a call that someone else wanted to vehicle, so we couldn't have it anymore. We were told it was put on hold incorrectly so we were out of luck. After talking to several incredibly rude managers we gave up. When my husband tried to reason with the managers all they kept telling us was how they sell over 300 cars a month and one couple being upset didn't matter. We weren't going to stew on it, but I just received a letter in the mail with excuses about us not getting the vehicle because we weren't approved for financing. They did approve us, they offered us a good rate, we just found a better rate at home. They are obviously trying to cover for their awful business practices. Overall, a TERRIBLE experience. More

We have purchased several vehicles from William's Chevrolet including a 2010 Corvette Grand Spot Convertible and a 2009 Silverado Extended Cab 4x4. The Service Department is and has always been a ve Chevrolet including a 2010 Corvette Grand Spot Convertible and a 2009 Silverado Extended Cab 4x4. The Service Department is and has always been a very reliable and professional group of individuals that take pride in what they do for their customers. When our vehicles come in for service we feel confident that we will receive top notch service and the automobiles will be cared for as if they belonged to the employees themselves. Sincerely, Larry & Karren Boyd More

I never thought I would say this, but here goes: I am amazed by the service department and Drew at Williams Chevrolet. They have went above and beyond what they could have done to fix my Tahoe. They didn amazed by the service department and Drew at Williams Chevrolet. They have went above and beyond what they could have done to fix my Tahoe. They didn't make the truck, but they have fixed every issue that has come up, big or small, the first time! Even how silly this last problem ended up being, the covered it all. No questions asked!!! The service Depatrment has changed my mind about where I will buy my next car... More

Customer service is one of the best I've worked with in my over 50 years of owning vehicals. Calling in making an appointment is easy and accommodating. Advice on service needs is practical and not request my over 50 years of owning vehicals. Calling in making an appointment is easy and accommodating. Advice on service needs is practical and not requests by your service advisor to complete expensive unneeded maintenance. All employees are friendly and go out of their way to be helpful. The overall experience is great and pricing is fair. We can drive our 2008 CRV as many miles as we wish without worry about service cost and the quality of work performed. More

Had an agreement to purchase a used vehicle Agreed upon Had an agreement to purchase a used vehicle Agreed upon price and fax'd in requested paperwork Kelsey indicated we had a done deal and that the vehi Had an agreement to purchase a used vehicle Agreed upon price and fax'd in requested paperwork Kelsey indicated we had a done deal and that the vehicle was mine. Four hours later was advised that the truck got "sold out from beneath me" while my "paperwork" was being completed The salesperson "Kelsey" and Williams Chevrolet - Honda are either incompetent or unethical. Kelsey's word is not to be trusted More

Josh and John do an OUTSTANDING Job Representing Williams Honda Service, They always greet w/ my First name and have always exceeded my expectations. The same goes to the Service Techs. that service my Honda Honda Service, They always greet w/ my First name and have always exceeded my expectations. The same goes to the Service Techs. that service my Honda. By the way my 2005 Honda Accord has 342,984 Miles and is running GREAT. When I wear this one out I'll be back for a New one. Thanks for all you Do. David Morris 231.590.7111 More

Good friendly service concerning a major problem with my car. After consultation with Honda America, I was able to get 40% of the non-warranty work covered by Honda America. car. After consultation with Honda America, I was able to get 40% of the non-warranty work covered by Honda America. More