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Williams Chevrolet
Traverse City, MI
437 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 437 reviews
March 11, 2016
Great service! Awesome place to take your vehicle in to get serviced! Wonderful customer service and reasonable prices. I would highly recommend this place for any r Awesome place to take your vehicle in to get serviced! Wonderful customer service and reasonable prices. I would highly recommend this place for any repairs you may need! More
by HeidiB
Employees Worked With
George Lewis
March 11, 2016
Best Service Department Around Williams service department is very efficient, always done right and on time when promised. Drew knows my busy schedule and never keeps me waiting. Williams service department is very efficient, always done right and on time when promised. Drew knows my busy schedule and never keeps me waiting. The loaner is ready for me when I drop my truck off and the paperwork is ready when I pick it up. I won't go anywhere else. I'm looking forward to working with the sales department when it's time for my new truck. More
by SamanthaSue
Employees Worked With
Drew Denoyer
March 10, 2016
New Truck Shopping We went in with a huge list of must have's, thinking we would have to custom order and wait, but they had just what we needed on the lot! Great and at We went in with a huge list of must have's, thinking we would have to custom order and wait, but they had just what we needed on the lot! Great and attentive employees who made it so much easier! More
by OptimusPrimeChevy
Employees Worked With
Cameron Belanger, Kristi Purchase
March 07, 2016
Amazing service I have always had a good experience with the sales team and the service department. The sales team has done everything in their power to try and get m I have always had a good experience with the sales team and the service department. The sales team has done everything in their power to try and get me into a new vehicle and the service department has always done an amazing job. More
by BekahSebaly
Employees Worked With
Jason Slagal kelly Kiogima Jeff hirsch, Kelly Kiogima, Jason Slagal
March 07, 2016
Great work I've always been in and out of the service department and I have always had good luck with getting parto the same day. Good prices and great customer I've always been in and out of the service department and I have always had good luck with getting parto the same day. Good prices and great customer service. More
by IsaiahSebaly
Employees Worked With
Ben frinfrock Jason Slagal, Jason Slagal
March 05, 2016
amazing service Ryan McCoy was amazing helping us get our Suv!! Thanks for the great service!!! Also thanks to Paul Chauvette! Very personable staff at Williams!! Wou Ryan McCoy was amazing helping us get our Suv!! Thanks for the great service!!! Also thanks to Paul Chauvette! Very personable staff at Williams!! Would highly recommend! More
by TimothyR
Employees Worked With
ryan mccoy, paul Chauvette, Ryan McCoy
March 03, 2016
Quick -Attentive-Accommodating-Reliable I CALLED IN ON SHORT NOTICE - HAVING TO GO OUT OF TOWN THE SAME WEEK. LIFE OF A BUSY MOM WITH A LOT GOING ON, THE SERVICE CENTER DIDNT EVEN SKIP A BEA I CALLED IN ON SHORT NOTICE - HAVING TO GO OUT OF TOWN THE SAME WEEK. LIFE OF A BUSY MOM WITH A LOT GOING ON, THE SERVICE CENTER DIDNT EVEN SKIP A BEAT THEY GOT ME IN IMMEDIATLY. THEY HAD A LOANER VEHICLE READY AND WAITING AND A QUOTE FOR ME WITHIN THE HOUR. THE WORK I NEEDED DONE WAS DONE IN A TIMELY FASHION AND MATCHED MY QUOTE TO THE PENNY. THE GENTLEMEN IN THE SERVICE CENTER WERE KIND AND KNOWLEDGEABLE AND ACCOMMODATING AND ATTENTIVE ON ALL LEVELS- I GREATLY APPRECIATE THE STAFF AT WILLIAMS CHEVROLET IN TRAVERSE CITY MI ! I RECCOMEND THEM TO ANYONE :) More
by Mrsshaydee
Employees Worked With
GEORGE LEWIS CHEVY SERVICE-- MATT TURNER CHEVY SERVICE MANAGER, Mat Turner, George Lewis
March 03, 2016
A Job Well Done! Came in last month to trade in my old Silverado and purchase a new one. The whole experience was smooth as silk! Found the truck I wanted online, came Came in last month to trade in my old Silverado and purchase a new one. The whole experience was smooth as silk! Found the truck I wanted online, came in test drove it, and drove home that day with it. Got a good price too, they beat Godfrey Chevrolet! Will definitely be coming back to Williams for future vehicle purchases! More
by Brian Wellston
Employees Worked With
Jake Delancey, Jake Delancey
January 29, 2016
From 2 stars to a 5 star review A situation that resulted in the original review being rated 2 stars due to lack of follow ups that eventually resulted in a frustrated customer. I am A situation that resulted in the original review being rated 2 stars due to lack of follow ups that eventually resulted in a frustrated customer. I am now changing my 2 stars to 5 and here's why. After meeting with Matt Turner the service manager and explaining the frustrating situation I went through for 3 weeks. I feel pretty confident in his appreciation for me as a customer. Matt was very understanding and attentive in listening and for that I appreciate the respect he showed to my feelings and frustration. It was a great conversation. I felt I have been heard. Thank you Matt for being understanding and attentive! Here's your 5 stars you strive for! Chanda Allen More
by CruzeGurl79
Employees Worked With
Matt Turner, Mat Turner
January 03, 2016
Lies and They sell cars with active recalls I am not one to write bad reviews but I am very disappointed in our experience with William's Chevrolet in Traverse City. We purchased a 2011 Jeep Gra I am not one to write bad reviews but I am very disappointed in our experience with William's Chevrolet in Traverse City. We purchased a 2011 Jeep Grand Cherokee with low millage in the summer of 2015. Immediately after we purchased the car they gave us one set of car keys and told us that they would mail us another set of keys, but they had to order them first. After a couple months without receiving the keys we suggested to the dealer that we would take the car into the shop, purchase the keys ourselves and send the dealer the receipt and they would pay us back. Once in the shop we learned that there were 3 different recalls that have been in place on the Jeep that were over 2 years old along with some very basic items that were very much in need of being addressed (flushing the transmission fluid). Overall the service call cost us over $1,000. The dealer who we went to where very surprised/embarrassed that another dealer would miss these major items and suggested I reach out to Williams to understand why our car was never serviced before being sold. After multiple emails and calls to our contact at Williams (Josh Thomas) - we have not heard back on the reimbursement on the keys or why/if the car had ever been looked at prior to selling it. No response at all... I would expect this level of service with a corner used car lot - not a licensed dealership. Very disappointed. I highly recommend getting any car purchased here checked out my a mechanic within the 1st month of purchasing as you cannot trust that it was served being being resold. More
by Chris Johnson
Employees Worked With
Josh Thomas
