Williams Honda

My experience with Williams Honda was all positive. A real human being answered the phone when I called and transferred me to service right away. My Element had recall work to be done. My appointment was real human being answered the phone when I called and transferred me to service right away. My Element had recall work to be done. My appointment was scheduled on the day I could travel to Traverse City and a nice man gave me a courtesy ride to my daughter's home. My car required unexpected brake work and John was very prompt in telling me my options. The work was quickly done and I was on my way. I would recommend the dealership to anyone. More

Josh is always very receptive to our automotive needs and aims to please! Willing to always make it right. The only other concern would be to have mechanics totally on board with my needs. Also........... aims to please! Willing to always make it right. The only other concern would be to have mechanics totally on board with my needs. Also................don't require registration/log in!!! More

Having found a used car our daughter liked, John Evans took the time to explain to her all the details she needed to know to become a first time car buyer. With professionalism, knowledge, and patience, h took the time to explain to her all the details she needed to know to become a first time car buyer. With professionalism, knowledge, and patience, he helped us through the procedures of vehicle demonstration and paperwork. With his help, our daughter was able to purchase and proudly leave with her first car! More

josh is always very helpful and gets us in whenever we call for appointment,always lets us know whats going on during appoinment, works with us to give us the best price possible. call for appointment,always lets us know whats going on during appoinment, works with us to give us the best price possible. More

Our experience with Williams Honda has always been exceptional. They are courteous, friendly, knowledgable and willing to spend extra time for any questions we might have and quick to help out in any exceptional. They are courteous, friendly, knowledgable and willing to spend extra time for any questions we might have and quick to help out in any way that they can. The facility is clean, warm and welcoming. We would highly recommend Honda as a product and this dealership to serve them. Bob and Kay Campbell More

Josh scheduled the service when we asked. He provided a van and driver to deliver us to a retail area during the service and collected us when we were finished. Josh and Williams have a history of complet van and driver to deliver us to a retail area during the service and collected us when we were finished. Josh and Williams have a history of completing their work on our Pilot on time and in a friendly manner. We appreciate their attention to detail in maintaining the safety of our Honda. More

Josh and Lyle did there best to make my extensive repair as manageable as possible! Great customer care! I would highly recommend this dealership to anyone that has a Honda need! as manageable as possible! Great customer care! I would highly recommend this dealership to anyone that has a Honda need! More

Service department & employees are the most customer service-minded of any Honda dealership I've come across. Having bought two Hondas from Williams Honda, I would recommend them and the great service service-minded of any Honda dealership I've come across. Having bought two Hondas from Williams Honda, I would recommend them and the great service dept., and will continue to use them for future services. More

A piece of plastic below the radiator came loose and was in danger of coming off. This was an emergency for me. I was promptly seen and problem was solved:) in danger of coming off. This was an emergency for me. I was promptly seen and problem was solved:) More

I dropped in to schedule an oil change and they took me right then and there. I was also due for 30,000 maintenance work, so I opted to leave my car. They arranged for a ride back to my home and back aga right then and there. I was also due for 30,000 maintenance work, so I opted to leave my car. They arranged for a ride back to my home and back again to the dealer in the morning. More