Williams Honda
Traverse City, MI
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In early April I traded my 2005 honda in and purchased a 2020 Subaru Outback. My sales lady Victoria was very polite and helped with any questions my friend and i had about the Subaru. Victoria called me 2020 Subaru Outback. My sales lady Victoria was very polite and helped with any questions my friend and i had about the Subaru. Victoria called me the following day and asked again if we had any questions regarding our purchased which I appreciated very much. when the time comes to purchase another vehicle I will go to Williams Honda first. John More
Every one was so friendly the minute I walked in the dealership. I was met at the door and greeted by a friendly staff. My salesman, David was knowledgeable about the cars he was showing. David and the dealership. I was met at the door and greeted by a friendly staff. My salesman, David was knowledgeable about the cars he was showing. David and the staff answered all my questions. More
Both servicing for November's new snow tires with wheels and April's swap back to summer tires were flawless. Also did an excellent job mounting a new trailer hitch and some trim on the doors. Great job ev and April's swap back to summer tires were flawless. Also did an excellent job mounting a new trailer hitch and some trim on the doors. Great job everyone! More
Josh McCoy was a life saver! My batttery randomly died and I was stranded at a gas station when I was supposed to be picking my girlfriend up at the airport. Josh had me back on My batttery randomly died and I was stranded at a gas station when I was supposed to be picking my girlfriend up at the airport. Josh had me back on the road within an hour! He was a knight in shining armor! Thanks again Josh for such wonderful customer service! More
Gary Schram was very accomodating during our visit and eventually leading us the purchase. The transaction was smooth and were able to drive with the vehilcle in less than 2 hours…. eventually leading us the purchase. The transaction was smooth and were able to drive with the vehilcle in less than 2 hours…. More
Mike Girard was FANTASTIC! I’ve never been happier to speak to a salesman in my life! He had amazing customer service and determination to get us a reliable and safe vehicle fo I’ve never been happier to speak to a salesman in my life! He had amazing customer service and determination to get us a reliable and safe vehicle for my family and our 4 month old son. He was patient, kind and very responsive! He answered every question we had and walked us through the whole process. I’d recommend him to my friends and family and anyone looking for a vehicle! If you’re looking for a vehicle I highly recommend checking out Mike Girard at Williams in Traverse city! 10/10 in our book! More
We were there August 18,2023 A light came on saying low tires.we pulled in the service areaA lady checked the tires and turned off the light off and said we’re go to go. A very professional attendant I wis tires.we pulled in the service areaA lady checked the tires and turned off the light off and said we’re go to go. A very professional attendant I wish I had her name,but I don’t.They didn’t charge us a thing!!! Honda 1919 CRV More
I leased a new car and the second day I owned it, all of the warning lights on the dashboard lit up. I had to drive 60 miles back to the dealership with my husband following in his car because the general m the warning lights on the dashboard lit up. I had to drive 60 miles back to the dealership with my husband following in his car because the general manager refused to give me a loner to drive home while they diagnosed and fixed my brand new car. My husband had to drive me back to pick it up 9 days later (240 miles for both round trips). To top it off, I called my insurance company yesterday to find out why I hadn’t gotten my new insurance card and bill and found out the dealership had never called them to insure the new car (which they claimed they had when I initially purchased it and picked it up). I certainly would have called the insurance company when I picked up the car if I’d known Williams Honda hadn’t (and lied that they had)! Worst customer service ever and they wanted me to rate them with all 5s! More
Spent 150$ for them to plug their computer into my car to tell me I need my computer fixed before they could understand what is wrong and that would be 700$. Btw my car runs fine just wanted tire light off. tell me I need my computer fixed before they could understand what is wrong and that would be 700$. Btw my car runs fine just wanted tire light off. Not happy and won’t be going there again. More
Purchased a Ridgeline today and was helped by Austin. Super attentive and addressed all my questions and concerns. Made a good decision and I love my truck! Super attentive and addressed all my questions and concerns. Made a good decision and I love my truck! More

