Williams Honda

I have exclusively had my 2005 honda odyssey serviced at williams honda. The staff of the service dept. has always been very friendly, helpful and informative to what is needed without putting pressure on d williams honda. The staff of the service dept. has always been very friendly, helpful and informative to what is needed without putting pressure on doing the work then and there. They have followed up on service to make sure there were no problems. They have also followed up on reminding me of service that i postponed but still needed to be done. I trust there workmanship and value there thoroughness. thanks- douglas hoagg, traverse city More

I arrived early and was greeted at that time, not made to wait. Josh suggested another service that our car required (Change new car differential fluid) which I OK'd. The waiting room was very pleasant. I di wait. Josh suggested another service that our car required (Change new car differential fluid) which I OK'd. The waiting room was very pleasant. I did not wait longer than the estimated time of one hour. Overall, a very efficient and pleasant experience. More

Everyone at the dealership were helpful. They explained all they were going to do and what upcoming things need to be done at the next visit. There was no waiting for our appointment. They finished the c all they were going to do and what upcoming things need to be done at the next visit. There was no waiting for our appointment. They finished the car when they said it would be done. The waiting area was clean and they supplied free internet and coffee. More

They are always pleasant, helpful, and good at what they do-- I can get an appointment quickly, I just wish they had weekend or evening hours! do-- I can get an appointment quickly, I just wish they had weekend or evening hours! More

My appointment was at 2 pm - when I arrived at 1:55 I was greeted by Dale Penny who immediately took my vehicle to be serviced and assured he would notify me as soon as the work was completed. He then explai greeted by Dale Penny who immediately took my vehicle to be serviced and assured he would notify me as soon as the work was completed. He then explained what had been done, escorted me to the cashier and made sure that I was satisfied with my experience today at Williams Honda. More

Overall, we have had a good experience with Williams Honda. Everyone is always very helpful and appears anxious to help in any way they can. Pat McWilliams in sales has really been excellent to deal w Honda. Everyone is always very helpful and appears anxious to help in any way they can. Pat McWilliams in sales has really been excellent to deal with.....he is really an asset to the dealership. More

Josh, and John who also has worked with us, are friendly and professional. We have been going there for over 9 years. We feel we can count on them to inform us, answer questions, and take care of any proble and professional. We have been going there for over 9 years. We feel we can count on them to inform us, answer questions, and take care of any problem we might have. The dealership used to wash the car after they serviced it but did not yesterday. Williams rotates tires purchased there for free. Even thought the car we purchased there includes tires there is a charge. Dick and Cindy More

Worked with Dale Penny on warranty work on our 2011 Honda Pilot. He was very easy to work with. The parts had to be ordered, so it took two trips to get the work done. It would have been great if the parts w Pilot. He was very easy to work with. The parts had to be ordered, so it took two trips to get the work done. It would have been great if the parts would have been avaiable on our first trip. Would have saved us a second trip back with gas at almost $4.00/gallon. There was a bulletin from Honda covering the work that was needed so Williams should have had the parts in inventory. More

We were very impressed in Williams Honda and service representative Josh McCoy. We bought a used Honda Odyssey the previous year from Williams and had problems with the left sliding door. Usually you ex representative Josh McCoy. We bought a used Honda Odyssey the previous year from Williams and had problems with the left sliding door. Usually you expect when you buy a used vehicle that you get the car "as is" but Josh was able to work with us and fix the door without charging us labor, For a family on a tight budget it was quite a blessing. Thank you Williams Honda and Josh McCoy! The Murphy's More

The appointment for an oil change was easy to make and at a convenient time. The staff went right to work and called me with a question about changing the air filter. The work was finished quickly and they a convenient time. The staff went right to work and called me with a question about changing the air filter. The work was finished quickly and they had written suggestions about future work--things I will take care of when we change over to snow tires. As always, the staff was courteous, personable and professional. More