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Williams Honda

Traverse City, MI

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112 Reviews

2650 N US 31 South

Traverse City, MI

49684

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Showing 112 reviews

September 17, 2012

We were very impressed in Williams Honda and service representative Josh McCoy. We bought a used Honda Odyssey the previous year from Williams and had problems with the left sliding door. Usually you ex More

by pacymurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mc Coy
September 15, 2012

Josh, John, or whomever I deal with at Honda are always friendly, helpful, sometimes humorous (although their jokes are not allowed to be worse than mine). They go out of their way to provide as good a pri More

by Sweetums
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh mcCoy
September 14, 2012

Josh was professional, friendly, and courteous. Our work was completed in half the time we expected. There were no hidden or unexpected fees. We will definitely use this facility again. More

by James Marrese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh McCoy
August 26, 2012

I thought I had a wheel bearing going bad. I called Josh for an appointment and he gave me one the next day. When I arrive I was greeted and the work order was processed promptly. The problem was analyzed a More

by joelalem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
August 21, 2012

Josh and service staff are always friendly and helpful. We are on our 5th Honda very happy with performance and vehicles. Take all our Hondas to be serviced at dealership. More

by greatlake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
August 19, 2012

I was greeted in a friendly fashion and and although the services I was expecting were going to take over two hours, as I was getting ready to leave the service manager reassured me that they would provide More

by acdowsett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh McCoy
August 17, 2012

Every time I visit the Honda Service Dept. the Service reps. always greet me promptly. They are always courteous and go out of their way to be helpful. The waiting area is clean and neat, and often the More

by r17230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh McCoy
August 17, 2012

Always friendly, Took a little over 1 1/2 hrs for oil change, rotate tires and update computer software recall. Price a little high, forgot my coupons! More

by tklingler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fyfe
August 13, 2012

The price I was given was estimated at about $200 was not close to what I paid for a total of $265. Not happy with the price. More

by wroon2045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mccoy
August 11, 2012

I am from out of town and my Honda Element needed an oil change...your service dept was able to take me in at the last minute much appreciated...I didn't have to make a special trip after all. More

by ktball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Penny S. MacIntyre
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