Williams Honda
Traverse City, MI
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We were very impressed in Williams Honda and service representative Josh McCoy. We bought a used Honda Odyssey the previous year from Williams and had problems with the left sliding door. Usually you ex representative Josh McCoy. We bought a used Honda Odyssey the previous year from Williams and had problems with the left sliding door. Usually you expect when you buy a used vehicle that you get the car "as is" but Josh was able to work with us and fix the door without charging us labor, For a family on a tight budget it was quite a blessing. Thank you Williams Honda and Josh McCoy! The Murphy's More
Josh, John, or whomever I deal with at Honda are always friendly, helpful, sometimes humorous (although their jokes are not allowed to be worse than mine). They go out of their way to provide as good a pri friendly, helpful, sometimes humorous (although their jokes are not allowed to be worse than mine). They go out of their way to provide as good a price and as fast a time in and out the door as possible. I never thought I'd prefer a dealership in my wildest dreams until we started bringing our Honda 02 and 05 to Josh and John for servicing. Now I can't think of another place I'd want to go to. If those two guys ever leave, I honestly won't see any reason to stay either. Eric Culver More
Josh was professional, friendly, and courteous. Our work was completed in half the time we expected. There were no hidden or unexpected fees. We will definitely use this facility again. was completed in half the time we expected. There were no hidden or unexpected fees. We will definitely use this facility again. More
I thought I had a wheel bearing going bad. I called Josh for an appointment and he gave me one the next day. When I arrive I was greeted and the work order was processed promptly. The problem was analyzed a for an appointment and he gave me one the next day. When I arrive I was greeted and the work order was processed promptly. The problem was analyzed and road tested with the determination I was having tire problems. The work was accomplished in the time frame promised. I then asked if there was a spot for a lube/oil/filter service. It was started immediately and finished quickly. The cashier was pleasant and I was on the way to where I purchased the tire. More
Josh and service staff are always friendly and helpful. We are on our 5th Honda very happy with performance and vehicles. Take all our Hondas to be serviced at dealership. We are on our 5th Honda very happy with performance and vehicles. Take all our Hondas to be serviced at dealership. More
I was greeted in a friendly fashion and and although the services I was expecting were going to take over two hours, as I was getting ready to leave the service manager reassured me that they would provide services I was expecting were going to take over two hours, as I was getting ready to leave the service manager reassured me that they would provide the service in a timely fashion. This allowed me to have my car taken care of and I returned to Petoskey in a timely fashion. More
Every time I visit the Honda Service Dept. the Service reps. always greet me promptly. They are always courteous and go out of their way to be helpful. The waiting area is clean and neat, and often the reps. always greet me promptly. They are always courteous and go out of their way to be helpful. The waiting area is clean and neat, and often they will come over to tell you of the progress of the service department. More
Always friendly, Took a little over 1 1/2 hrs for oil change, rotate tires and update computer software recall. Price a little high, forgot my coupons! change, rotate tires and update computer software recall. Price a little high, forgot my coupons! More
I am from out of town and my Honda Element needed an oil change...your service dept was able to take me in at the last minute much appreciated...I didn't have to make a special trip after all. change...your service dept was able to take me in at the last minute much appreciated...I didn't have to make a special trip after all. More

