Williams Kia

I recently had a heater issue with my 2008 Tahoe and took it to Williams for repair. As a single women in Traverse City, I find purchasing and handling repair work on vehicles very intimidating-don't know w it to Williams for repair. As a single women in Traverse City, I find purchasing and handling repair work on vehicles very intimidating-don't know what questions to ask, can I trust what I'm being told, etc. I had a FANTASTIC experience at Williams. They treated me respectfully, provided transportation while in service and returned the car to me within 36 hours. Given the circumstances (nobody likes to have car issues)I had a great experience and while I hope I don't see them again for awhile, I know the service will be great when I do! More

Since I know very little about cars, I am very uncomfortable taking my car anywhere. I always think they are going to rip me off. I had a horrible knocking in my car and my windshield wiper fluid uncomfortable taking my car anywhere. I always think they are going to rip me off. I had a horrible knocking in my car and my windshield wiper fluid wasn't coming out. (I guess a little animal chewed through the hose) I was expecting an enormous bill because of the knocking noise. Much to my surprise, my bill was only $65!!! They just had to tighten "something" and the knocking noise was gone and they just replaced the hose for the washer fluid. I am quite confident that most other places would have found something very expensive wrong with my car. Kinda sad that I have to drive from Grand Rapids to TC to get my car worked on, but it is worth it to have someone trustworthy working on it! More