Williams Subaru of Charlotte

detail shop was lacking in there commitment to the dealership to put out a quality used vehicle in cleaning it. the out of state sales paper work training is needed so the customer is more happy with dealership to put out a quality used vehicle in cleaning it. the out of state sales paper work training is needed so the customer is more happy with the sale. the dealers price of the vehicle was in line with what i was looking at. the two sales people rick and robert were both very nice and to deal with on the sale. More

My experience at Folger Subaru was great. The salesman was very friendly and helpful to me and my family during our visit. He helped me find a nice car at a terrific price! I would highly recommend this d was very friendly and helpful to me and my family during our visit. He helped me find a nice car at a terrific price! I would highly recommend this dealership to anyone who is in the market for a vehicle. More

I found a used vehicle through AutoTrader.com and came to Folger to check it out. Bill Barber was there to help through every step of the process. Everyone is very friendly and helpful. Once everything was c Folger to check it out. Bill Barber was there to help through every step of the process. Everyone is very friendly and helpful. Once everything was complete and we settled on a price, Tom Pauley came into the picture. Again, very helpful and nice to work with. More

I had to find a car in Charlotte for my daughter who was moving from California to teach. Jim Gamble worked with me to find the right Subaru for her, emailed me photos of the car and window sticker and gave moving from California to teach. Jim Gamble worked with me to find the right Subaru for her, emailed me photos of the car and window sticker and gave me a great price for her. He kept up excellent communication with me and I never felt like I was as far away as I was. Normally I would not feel comfortable buying a car sight unseen but he made it work and took the fear of making a big mistake away. He never used pressure tactics nor did he hound me. The service he provided was above and beyond, he made sure my daughter had a ride to the dealership from the airport to her new car. He took care of every detail for her. I feel very confident in this dealership now and would highly recommend them. If you need a great salesman ask for Jim Gamble. More

This is our first Subaru, we were very happy with the service, the friendliness of the crew and the overall proformance of the car. The price was what we expected. They even went out of their way to dr service, the friendliness of the crew and the overall proformance of the car. The price was what we expected. They even went out of their way to drive to SC to get my tags for me. I will recommend this dealer to all I work with, Physicians and Nurses. More

I originally came in to get my 11 year old car repaired, but there were so many problems that we decided to purchase a new car. The service manager (Charles) brought us to Jim who was extremely attentive a but there were so many problems that we decided to purchase a new car. The service manager (Charles) brought us to Jim who was extremely attentive and only needed to show us two cars. The prices were lower than we thought they would be, so we purchased the second car which was better equipped Jim helped us through the maze of trading 2 cars and stayed with us after we finished the financial paperwork. He also helped us move all our "stuff" from the old cars to the new - there was a lot as we hadn't intended to buy a car when we started out. Overall a great experience and I would recommend him to any of my friends More

This was my first experience purchasing a car, and I couldn't have picked a better dealership to buy from. After a miserable experience with a salesman at another dealership (I was called once a week fo couldn't have picked a better dealership to buy from. After a miserable experience with a salesman at another dealership (I was called once a week for at least two months), visiting Folger Subaru and working with Jim was entirely different. From my initial visit to Folger to my purchase, I never felt pressured to buy, test drive, etc. Jim was very knowledgeable about the car, answered any questions I had and was more than willing to wait as I made my decision without frequently calling. I would definitely buy again from Jim and Folger Subaru! More

THIS WAS THE SECOND DEALER WE VISITED FOR PURPOSES OF BUYING A 2010 OUTBACK. JIM GAMBLE INTRODUCED HIMSELF TO US. WE TOLD HIM WE WERE LOOKING FOR A NEW OUTBACK. HE GOT A NUMBER OF KEYS AND THEN WE WERE O BUYING A 2010 OUTBACK. JIM GAMBLE INTRODUCED HIMSELF TO US. WE TOLD HIM WE WERE LOOKING FOR A NEW OUTBACK. HE GOT A NUMBER OF KEYS AND THEN WE WERE OFF FOR THE LOT. THE DECISION QUICKLY NARROWED TO A BEAUTIFUL GRAPHITE GRAY OUTBACK. JIM THEN PROCEDED TO EDUCATE US ON ALL THE FEATURES AND SAFETY EQUIPMENT. WE DIDN'T NEED TO ASK A SINGLE QUESTION AS HE WENT OVER THE ENTIRE VEHICLE. MAKING THE DEAL WAS EVEN A GREATER DELIGHT. TOP DOLLAR WAS GIVEN TO US FOR OUT TRADE-IN AND THE NEGOTIATION FOR THE BALANCE WENT JUST AS SMOOTH. THERE WAS NO COMPARISON WITH THE OTHER DEALERSHIP WE VISITED. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP AND WOULD HOPE YOU WOULD ASK FOR JIM AS HE WAS JUST THE BEST More

I originally saw "my car" a couple weeks prior out of the corner of my eye as I was driving down Independence...A beautiful blue Subaru STi. I finally decided to stop and look at it as Id never seen one up c corner of my eye as I was driving down Independence...A beautiful blue Subaru STi. I finally decided to stop and look at it as Id never seen one up close and personal. Jim was at my side within a matter of minutes telling me about the car and asking if I wanted to drive it. Sure, why not! i liked the car but felt it is was a bit out of my league. i had a lease vehicle with a couple years to go. Jim asked if I wanted to get it appraised, you know, just to see where I stood. The numbers came back and I was not in the best shape trade wise, but not awful. Jim offered to give me a loaner vehicle for the night and have some buyers come and look at the car seeing if they could get anymore out of it. Meanwhile I put in a loan application with my "military bank". The next day, he informed me he was able to get more money for my trade. I informed him about my loan request being approved, but not to the extent to make the deal happen. We ended up working on all the numbers and submitting a loan application through his channels. Long story short, the deal went through as a result of Jim, Rick and Chris' resourcefulness and I was all wrapped up in a matter of a few hours. More

Bill Barber was great to work with. He was very helpful & considerate. My husband had a stroke last year & was unable to help me with this transaction & Bill Barber was terrific, as was Neil Gelbert. They ma considerate. My husband had a stroke last year & was unable to help me with this transaction & Bill Barber was terrific, as was Neil Gelbert. They made sure that I understood everything. This is the easiet experience I have ever had in purchasing a vehicle. Tom Pauley made the finance process easy & fast. I will tell friends & family to go to Folger 1st when looking to purchase a vehicle. I was blown away with the service I received at Folger. More