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Williamson Buick GMC

Miami, FL

4.5
2,401 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community. Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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7815 SW 104th St

Miami, FL

33156

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Showing 2,401 reviews

November 18, 2021

This dealership is usually very dependable and very good and it’s the only gmc dealership in my area. More

by FLMICHAEL89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Williamson Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 17, 2021

The salesman refused to run the numbers for me on more than one car. I would have bought the more expensive one but since I could not get accurate numbers on both and I had been there so long I bought a c More

by MARIA38
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 17, 2021

Great experience. Was so not looking forward to walking in dealership, but working with Mr. Penn was great. More

by BREEBT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Williamson Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

November 17, 2021

The representative was not nice and professional I have been there a lot to get the oil change on my vehicle and I have never experienced such attitude which I was guilty of giving attitude back at the sam More

by newagenoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not remember the gentleman but I’m pretty sure you have a wrecker the last person that was taking care of me
Nov 24, 2021 -

Williamson Buick GMC responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 17, 2021

Great dealership. Honored their word and completed all of the promised items on the used truck being purchased. More

by STEVEBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Williamson Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

November 17, 2021

1st time doing a scheduled maintenance on my T4 was quick and pleasant. Will definitely return. More

by Nellyf67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael V
Nov 18, 2021 -

Williamson Buick GMC responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

November 16, 2021

Service agent was difficult to get in contact with. Left him 3 unanswered voicemails. The reason I’ve been a client of Wiliamson since 2006, is the service. Disappointed. More

by JORGEVAZQUEZ05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
Nov 18, 2021 -

Williamson Buick GMC responded

Jorge, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 16, 2021

Very pleased with Skip my advisor always very helpful. I have leased most of my cars because of the service he provides. More

by ILIANA313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Nov 18, 2021 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 16, 2021

The experience was very good, bud I did not care for the loner program. I was taken to Enterprise Car rental where I was provided with a jeep, which is not what I was told would happen when I purchased the More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Gomara
Nov 16, 2021 -

Williamson Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 16, 2021

I made an appointment for an oil change. It seems they handle all service department customers the same way. I was placed in line with other vehicles and was told it could take up to 90 minutes. Next tim More

by dihdez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Williamson Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Juan Santos Service Director juans@wagmiami.com

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