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Williamson Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
2,406 Reviews
Williamson Automotive is one of the leading dealerships in South Florida. Founded nearly six decades ago, the dealership specializes in American luxury brands. Over the years, Williamson has built a loyal client base, in fact, a large portion of the business comes from existing clients. The owners are very involved in the vision of the business and also within the community. Williamson Automotive in dedicated to building it's brand on integrity and long-term vision. They seek to establish relationships within the community and guide clients to purchase the ideal vehicle for their lifestyle. They communicate value, elegance and impeccable service all while providing a welcoming environment where clients and employees feel like family.
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7815 SW 104th St

Miami, FL

33156

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Showing 2,406 reviews

May 30, 2025

Luis at Williamson was amazing. He helped me every step of the way and even personally delivered my new truck to my work location to make it easier for me. Wonderful service. More

by tjscharnagl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Williamson Buick GMC responded

Luis truly goes above and beyond for his customers, and we're thrilled that he made your purchase experience so seamless. Delivering your truck personally is just one example of his dedication to excellent customer service. Thank you for recognizing his efforts and for being part of the Williamson Automotive family.

May 29, 2025

Amazing service Luis Sanchez was very insightful and really knew the car. He made me feel valued as a client and attentive. I will be returning for my next one. And I will look for Luis :) Also Carmen More

by Elinay.r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Williamson Buick GMC responded

Thank you for your great review. We're so glad that Luis Sanchez and Carmen Alicea provided such an outstanding experience for you, and we look forward to welcoming you back for your next Cadillac.

May 27, 2025

Excellent service department. I was seen by Stephanie and she was quick in getting me a loner vehicle and getting my car out of service quick More

by LUISPEREZ31972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Williamson Buick GMC responded

Thank you for your kind words and support- we are so glad to know that your service experience with us was positive and efficient.

May 27, 2025

Good Service. No complains with service or waiting time. Nothing else to comment or write in this rating More

by gagrusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Williamson Buick GMC responded

We appreciate your positive feedback. It’s great to hear that everything went smoothly with your service visit. Thank you for taking the time to rate us!

May 26, 2025

My car was there for over a week and nothing was done to it. I was told that the needed piece was not available but they still kept my car. I had to pay 200 to get my car back and nothing was done to it. It More

by Tatgirlbecky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Williamson Buick GMC responded

We sincerely regret the frustration and inconvenience you experienced. Your feedback is important, and we will review this situation to ensure better communication and efficiency in the future. Please let me know if there’s anything we can do to make this right- you may reach me directly at janelysp@wagmiami.com.

May 23, 2025

My experience with this dealership has been great. I have been there twice now and it has been amazing. More

by MMERCEDESOJ61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Williamson Buick GMC responded

We love hearing that your experiences have been consistently amazing! Thank you for your support; we look forward to serving you again.

May 23, 2025

I was there 4 times and my car still had the same issue. Last time, they kept the car in the shop for 13 days and they did not touch the car. The manager Rolando lied to me on 2 occasions. John was very nic More

by MATEOMAYKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Williamson Buick GMC responded

We’re sorry to hear about your experience, Mateo. That’s not the level of service we aim to provide, and we appreciate your feedback. Please reach out to us so we can address your concerns and work towards a resolution.

May 23, 2025

They are incompetent at best. Their manager Rolando is very dishonest and does not take interest in poor work. More

by MATEOMAYKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Williamson Buick GMC responded

We’re sorry to hear about your experience, Mateo. That’s not the level of service we aim to provide, and we appreciate your feedback. Please reach out to us so we can address your concerns and work towards a resolution. You may contact me at your earliest convenience at janelysp@wagmiami.com.

May 23, 2025 -

MATEOMAYKEL responded

I was there 5 time and my experience was always of a complete disregard for clients.

May 21, 2025

I was a bad experience with Financial agent Ricardo, he was very rude and unprofessional More

by DANAMGG81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lionel Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Williamson Buick GMC responded

Thank you for sharing your experience. We sincerely apologize if our service did not meet your expectations as providing respectful and professional assistance is a top priority for us. Please feel free to contact me at janelysp@wagmiami.com should you wish to discuss this matter further. We truly value your feedback and would appreciate the opportunity to address your concerns.

May 19, 2025

Very nice, clean. Staff very nice, polite and helpful. Would recommend anyone interested in buying a Cadillac. More

by EGE1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Williamson Buick GMC responded

Thank you for your kind words. We’re so glad that you had a great experience and truly appreciate your recommendation. We look forward to welcoming you again in the future.

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