Back

Williamson Buick GMC - Service Center

Miami, FL

4.5
1,860 Reviews

1,860 Reviews of Williamson Buick GMC - Service Center

Sort by
September 13, 2021

The service was great. I have been taking my car ever since i purchased in 2015. More

by RMENDEZ59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Sep 14, 2021 -

Williamson Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 11, 2021

Going back, for a 3rd. Time. Now it's strut problem . Well, I bought all four front and rear. Why change one shoe if they come in pairs.?. I would like a discount to have all four inst. What are you More

by Cano.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Sep 13, 2021 -

Williamson Buick GMC responded

Cano, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Sep 14, 2021 -

Cano. responded

I had a Wonderful conversation earlier today with Jeff Rogers. For those who are "customers", at Williamson Cadillac, most know that "THESE PEOPLE AT WILLIAMSON CADILLAC ARE SERIOUSE". Down to customer service and up to Your service advisors . Furthermore I received, a call from "The Big Guy", with all do respect, Mr.Jeff Rogers. "Who does this for a customer" ???. Brickell Buick.? I never, till today, have gotten a call back Shame. Any way you'll have a customer "Williamson for as long as i can. Thank you. Now, lets hope my last visit coming, will solve the on going problem.

Sep 21, 2021 -

Cano. responded

Good morning. My vihicle is finally in the shop, to get the struts installed. Hopefully, this will solve the rear clanking. Back for , hopefully last time, after 3rd time. Thanks for the attention. Jeff i appreciate your attention. Carlos Diaz.

September 10, 2021

The staff at Williamson is friendly and efficient. They put customers first and it shows. Most of the people i have met there are repeat customers. More

by gp4269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Sep 13, 2021 -

Williamson Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 09, 2021

I love this dealership, they treat their customers with respect and kindness. I have purchased two vehicles here and have always had my vehicles serviced with John Varela. He has always been very professi More

by LILLIAN.MACIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Williamson Buick GMC responded

To say thank you is not enough, Lillian! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Williamson Buick GMC again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 09, 2021

Have to admit the best service center in Miami, people who work there are very courteous, helpful and give you the best advice. Hats off to you all. More

by saji.george
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 10, 2021 -

Williamson Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 08, 2021

I would just like to especially commend the dealership for having Skip Moosang on the team. He is the best Service Advisor I have encountered in many years More

by Jmeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 09, 2021 -

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 06, 2021

Customer service is amazing and the staff go up and beyond to make sure you a treated with the utmost service. The facility is always clean and very welcoming. More

by MVERAS05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 08, 2021 -

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 06, 2021

The personnel are professional and helpful. The wait was ridiculously long. After 3 hours I found out that my tire wasn’t in stock and that I would have to return. It seems that the tire should have been in More

by BEN8854
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 08, 2021 -

Williamson Buick GMC responded

Ben, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 06, 2021

The Williamson Cadillac service department deserves an excellent, 5+ grade thanks to Alfonso. He is ALWAYS willing to help & get our Cadillacs’ work done. A More

by abb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Sep 06, 2021 -

abb responded

Thank you, Alfonso!

Sep 08, 2021 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 06, 2021

That’s very amazing personal and excellent technicianI That’s very amazing personal and excellent technician I like the waiting room for that you feel ok while is waiting for service monthly an More

by Rogelio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

...
103
...