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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,855 Reviews

1,855 Reviews of Williamson Buick GMC - Service Center

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March 13, 2021

Outstanding service Carmen is always keeping me updated, answers all my questions and my vehicle is always clean after repairs. 10/10 will always bring my vehicle to Williamson Cadillac More

by christianarrieta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Williamson Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Carmen was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 12, 2021

My car had to be taken in for an oil change. This location and process was easy, fast, clean and the employees were very professional. More

by MELY3502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Williamson Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 11, 2021

Never been in a Dealership so professional friendly and knowledgeable. And I worked for a Cadillac Dealership years ago thank you so much for everything More

by CAYMANANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Mar 16, 2021 -

Williamson Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 11, 2021

I bought a car two months ago, and the service post sale is horrible, nobody knows what happened with your car, and Mr Ricardo Robinson, never was helpful which a warranty of my car... please you need to re More

by LORENABOTTA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Mayorga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Williamson Buick GMC responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, Beny Ledesma Benyl@wagmiami.com

March 11, 2021

Great and fast service. Location does need to be expanded. Needs more Gmc truck selections. Have bought here several times and will continue. Sales is great too More

by dale0509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Mar 16, 2021 -

Williamson Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Williamson Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 11, 2021

Superb service for years. This is my 3rd Cadillac. Staff very friendly ,supportive and attentive. Dealership in close proximity to my home. Service area too small More

by HPOLLARD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Williamson Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 10, 2021

Fantastic work very friendly and fast servicesI had Fantastic work very friendly and fast services I had appointment and the services was fast The work was fast and she recommend me what is the next l More

by JCIBARRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 09, 2021

The dealer premises are well located. They meet the hygenic parameters to prevent contagion during the pandemic. The service is courteous and they do what is necessary to please the customer needs More

by NEW.MORENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Williamson Buick GMC responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 09, 2021

Very happy with service from Tony Martinez. He kept us informed and was very professional. The service work done was done well after they diagnosed the issue. More

by Andy.Kraich
Recommend Dealer
Yes
Employees Worked With
Tony Martinez five stars
Mar 11, 2021 -

Williamson Buick GMC responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 07, 2021

Dealership has very friendly staff and try hard to service your vehicle properly in a timely manner. Salesmen are great and work hard to get you the best deal possible. More

by BPATT.MDCPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McKesson, Robert Garcia
Mar 09, 2021 -

Williamson Buick GMC responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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