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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,860 Reviews

1,860 Reviews of Williamson Buick GMC - Service Center

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December 31, 2020

This was not my best experience. My car was ready on Monday but no one called me. I called Tues morning and then retrieved my car. I requested that air be added to my tires as they were 7 pounds low. It More

by DMANNESSER
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Jan 05, 2021 -

Williamson Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 31, 2020

Everyone from roadside to service advisor gave impeccable service! Great, knowledgeable and friendly. Made it all a great experience during crazy times. A a a More

by AIIMECABRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beny Ledesma
Jan 06, 2021 -

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 31, 2020

They treat all their clients very good service is excellent No complaints at all I needed to get home cause only have one car and it was provided the drivers were excellent More

by MTXIQUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McKesson service dpt
Jan 06, 2021 -

Williamson Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 31, 2020

If you are looking for employment this is the place, looking for service, sales and looking to be treated by knowledgeable people, responsive to your needs reliable and emphasizes in clean and welcomin More

by ANOLIOSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Gonzalez, Jimmy Sabbagh
Jan 06, 2021 -

Williamson Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 30, 2020

In my opinion, Richard Loero is an excellent Williamson’s representative. I’d like to let you know that Richard did a great Job. Williamson Buick GMC is the best Cadillac’s dealer of south Flori More

by rickemelmartins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Williamson Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Williamson Buick GMC's Service Department. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 30, 2020

They do a great job for sure. A tremendous display when you walk in. And the waiting area is nice as well. The dealer is centrally located More

by bmat5893
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jan 05, 2021 -

Williamson Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 30, 2020

Excellent service by Alfonso, he really cares for his customers. I Would definitely recommend. The Williamson team goes above and beyond to make sure your car issues are addressed. More

by FloresT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Jan 05, 2021 -

Williamson Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 30, 2020

Excellent customer service, clean waiting area, and the staffs are very helpful and friendly. There is snacks, coffee, and water available. They follow CDC guidelines to the T More

by FELIXMALDONADO08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Jan 05, 2021 -

Williamson Buick GMC responded

Thank you so much for this wonderful feedback, Felix! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 29, 2020

I had an appoiment for oil change and a serviceman remain me a maintain pending for my car and give option to please me. Service schedule in 4 hours and was finish on 3. Fast and reliable service. Great More

by Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Jan 04, 2021 -

Williamson Buick GMC responded

Hello Jorge and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 28, 2020

Every time I go to get service on my 2016 Buick Verano I get exceptional service! The service department Is very clean and the staff is amazing! More

by Tazmanianqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Williamson Buick GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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