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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,860 Reviews

1,860 Reviews of Williamson Buick GMC - Service Center

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April 29, 2022

Buen servicio de parte de todo el equipo de Williamson Cadillac son los mejores #1 More

by Rudi
Customer Service
Recommend Dealer
Yes
Employees Worked With
Luis Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Williamson Buick GMC responded

¡Le agradecemos por tomar el tiempo para dejarnos esta excelente calificación de estrellas, Rudi! Esperamos volver a trabajar con usted en el futuro. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 28, 2022

Good communication which is so important. No headache experience. Waited for the car longer than expected. overall excellent service. More

by LAURETTEELLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Apr 29, 2022 -

Williamson Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

April 28, 2022

Wonderful and reliable service from Mr. Alfonso Robleto. I am grateful for his amiable service and quick turn around. Thank you. More

by ACCOUNTING5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Apr 29, 2022 -

Williamson Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

April 26, 2022

Extremely courteous staff very helpful they had me in and out with an oil change on a Saturday. More

by ygonzalez2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Apr 28, 2022 -

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 26, 2022

Dealer damages car then takes almost a year to replace the damaged part. Was called into only be told they ordered the wrong part for the car. Finally almost a year later get a call that the part is avail More

by jaraf02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Williamson Buick GMC responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Williamson Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 26, 2022

Got my Car A/C repair and have to go back 2nd time around to get fixed, took almost to weeks for the parts and the car loaner has a “ change oil soon” on the dashboard thus couldn’t travel far due to anxiet More

by SLIM_SANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Williamson Buick GMC responded

SLIM_SANDERSON, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 25, 2022

We have been buying our cars from Williamson Cadillac for the last 33 years. They have the best, most courteous and efficient service in all of Florida. Their service compares to no-one. They treat u like More

by JJLANA00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez , Angel Gonzalez, Jimmy Sabbagh
Apr 27, 2022 -

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 25, 2022

Great team of professionals! Alfonso went above and beyond to satisfy our needs. We always come to this place for our service needs and never left unhappy! Best Service Center in More

by Madi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Apr 27, 2022 -

Williamson Buick GMC responded

Your kind words and fantastic review are greatly appreciated! Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 25, 2022

Excellent service and great service customer care very professional and highly appreciated the opportunity to work with you More

by Ocaste9688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

April 25, 2022

I usually have a great experience, but this one was the worst ever of any dealership I’ve ever been to. I was very disappointed. The service writer didn’t keep my abreast to what was going on. Each time I More

by Danielled80
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike V.
Apr 27, 2022 -

Williamson Buick GMC responded

Danielled80, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Williamson Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

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