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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,854 Reviews

1,854 Reviews of Williamson Buick GMC - Service Center

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November 19, 2021

Great customer service especially everyone in the service department. I deal with Tony García and he is amazing. More

by GNCARLO90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony garcia
Nov 20, 2021 -

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 19, 2021

Fast service and very friendly staff I always go to This same exact spot very good More

by Nicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 19, 2021

Another great experience with Erik and Rolando of the service department. My experience as always was very professional. My oil change was done quickly and I appreciate that because of my busy schedule. More

by fivestarbaseballcamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Williamson Buick GMC responded

fivestarbaseballcamp, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 18, 2021

They were very professional and efficient.best service I have had in a Dealership 👍great More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Williamson Buick GMC responded

Juan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 18, 2021

This dealership is usually very dependable and very good and it’s the only gmc dealership in my area. More

by FLMICHAEL89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Williamson Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 18, 2021

The service was a white glove service from the time a got there till I left. Carlos was excellent. His willingness to help , professionalism and superb customer service was one I haven’t seen in a while. More

by taino_uno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilfredo was very friendly and pleasant. Great service. , Carlos Gomara
Nov 19, 2021 -

Williamson Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 17, 2021

Great dealership. Honored their word and completed all of the promised items on the used truck being purchased. More

by STEVEBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Williamson Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

November 17, 2021

The representative was not nice and professional I have been there a lot to get the oil change on my vehicle and I have never experienced such attitude which I was guilty of giving attitude back at the sam More

by newagenoel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not remember the gentleman but I’m pretty sure you have a wrecker the last person that was taking care of me
Nov 24, 2021 -

Williamson Buick GMC responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 17, 2021

Why bother you’re still have ruthless unhappy rude yet pretentious service in all its capacities. Bold face rehearsed employees lying to all its customers. None of them are their to help however they help More

by tjacquie24
Recommend Dealer
No
Employees Worked With
Management
Nov 24, 2021 -

Williamson Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 17, 2021

1st time doing a scheduled maintenance on my T4 was quick and pleasant. Will definitely return. More

by Nellyf67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael V
Nov 18, 2021 -

Williamson Buick GMC responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

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