Williamson Buick GMC - Service Center

Service agent was difficult to get in contact with. Left him 3 unanswered voicemails. The reason I’ve been a client of Wiliamson since 2006, is the service. Disappointed. him 3 unanswered voicemails. The reason I’ve been a client of Wiliamson since 2006, is the service. Disappointed. More

Very pleased with Skip my advisor always very helpful. I have leased most of my cars because of the service he provides. have leased most of my cars because of the service he provides. More

The experience was very good, bud I did not care for the loner program. I was taken to Enterprise Car rental where I was provided with a jeep, which is not what I was told would happen when I purchased the loner program. I was taken to Enterprise Car rental where I was provided with a jeep, which is not what I was told would happen when I purchased the vehicle - I was told that I would be provided with a Cadillac loaner. To top it off, the battery in the jeep FOB died, which resulted in me having to walk 6 blocks in the rain to a CVS to buy a replacement battery. Specifically with the service department, I brought the vehicle in for three issues - a torn seatbelt, problems with the brakes squealing and slipping and the sensation that the motor was running roughly. After four days, I went back to pick up the vehicle, only to be told that the brake-ads were on back order and the only thing that had been done was to change the seatbelt. Four days without my vehicle for something that likely took 1 hour to fix? Not exactly impressive and not what I would have expected from Cadillac More

I made an appointment for an oil change. It seems they handle all service department customers the same way. I was placed in line with other vehicles and was told it could take up to 90 minutes. Next tim handle all service department customers the same way. I was placed in line with other vehicles and was told it could take up to 90 minutes. Next time I will bypass the appointment process and arrive early in an attempt to enjoy the rest of my day. Also, the showroom is scarce. I wanted to sit in an Envision and found none in the showroom. More

Your service has been always outstanding and your service advisors are the best especially Skip Moosang. advisors are the best especially Skip Moosang. More

Es casualidad que siempre termino con el Express Service Advisor? En mi primer servicio llegue a mi casa con una pieza suelta, la segunda reparación con un mal diagnostico y la tercera vez que fui por repar Advisor? En mi primer servicio llegue a mi casa con una pieza suelta, la segunda reparación con un mal diagnostico y la tercera vez que fui por reparación, salí con el mismo problema a pesar de estar mi carro varios días en el taller y haber recibido un carro viejo como préstamo (que tuve que regresar a cambiar los wipes), teniendo la pieza en el almacén tuve que regresar para el cambio. Qué hicieron durante esos dias? No pienso volver más, después de este Review es posible que ya mi carro más nunca salga de los talleres. More

Quick, friendly, courteous service.Service advisor is Quick, friendly, courteous service. Service advisor is excellent, cashier is very helpful for my point guidence Quick, friendly, courteous service. Service advisor is excellent, cashier is very helpful for my point guidence More

The service at Williamson is world class. Everyone on the team from Richard to the cashier to the valet. Superb the team from Richard to the cashier to the valet. Superb More

We have been a customer of Williamson many years and we recomend this dealership as the best sales and service. recomend this dealership as the best sales and service. More

Service was great and the service advisor very professional and courteous will definitely recommend him to all my friends professional and courteous will definitely recommend him to all my friends More