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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,854 Reviews

1,854 Reviews of Williamson Buick GMC - Service Center

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November 10, 2021

No way to leave the car there for four days to do minor things as wipers change, allignment, rear seat base change, driver seat leather, and just the most important the leather was not change. Nobody cares More

by JAVIERDELAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Martinez
Nov 10, 2021 -

Williamson Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Juan Santos Service Director juans@wagmiami.com

Nov 10, 2021 -

JAVIERDELAT responded

Call me if you want. 786 660 5976 Thanks

Nov 10, 2021 -

JAVIERDELAT responded

Call me if want 786 660 5976 Thanks

November 09, 2021

Close proximity to my home. Excellent service. Big change from US automobile dealerships of the past. No fuss no muss m no BS just efficient service. Excellent waiting area accommodations More

by emarango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel? And the coffee guy!!, Alfonso Robleto
Nov 10, 2021 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

November 09, 2021

Alfonso is a great service agent. He was prompt and took care of all the issues. More

by druiz1678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Nov 10, 2021 -

Williamson Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 08, 2021

I feel so blessed to have found Williamson over 3 years ago. I found not only the best service for my car but also the best customer service, my service advisor Alfonso Robleto is a great person who cares More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Nov 10, 2021 -

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 08, 2021

Very efficient and professional service. The maintenance Very efficient and professional service. The maintenance advisor was very helpful. Will definitely go back for service. More

by bobmolleda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2021

The service manager was very helpful, considering he was not my vehicle service manager. Thank you. More

by jdcatala13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Nov 06, 2021 -

Williamson Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2021

Once again John Varela saw to it that my auto was serviced quickly and effectively. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Williamson Buick GMC responded

Ron, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 03, 2021

Yesterday, I had my car serviced and washed in a little over an hour! So efficient, polite ,and the coffee and snacks are great, too! More

by Buttons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Williamson Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 03, 2021

Really Nice Cervice and they did a really good Job. A lot Cheaper than Expected More

by maikelkuma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Williamson Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 03, 2021

Customer service was top notch as usual. Punctual and friendly, priced fairly. This is why I use Williamson. More

by J.Silberhorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Ortega
Nov 04, 2021 -

Williamson Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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