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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,854 Reviews
Call Service Center (305) 670-7100

1,854 Reviews of Williamson Buick GMC - Service Center

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October 15, 2021

Very competent and professional.. I can always count on my service advisor to give me good service and advice. More

by BENIXON54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celida Naranjo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McKesson
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Oct 18, 2021 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2021

Brought vehicle in for AC not cooling. Wanted to replace evaporator with estimate at $2800. Paid for diagnosis almost $200. Went to another shop for repair. Schrader valve defective and needed replacement. More

by Goodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Varela
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Williamson Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Oct 26, 2021 -

Goodie responded

To resolve this I would accept a full refund of the diagnostic fee paid to diagnosis something that was not so.

October 15, 2021

You guys couldn’t find the part for my car that’s less than 10years old. You guys also took more than a week to return my car to me after two months of being there More

by Axt1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rolando Pardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Williamson Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2021

Everything seemed fine but just leaving the dealer a malfunction symbol turned on. I haven’t been able to take it back. More

by Odett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Williamson Buick GMC responded

Thank you for sharing your experience. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2021

Great server ever- by the way this is my first time and they exceded my expertises More

by Alexcfg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot the name of the service guy
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Oct 18, 2021 -

Williamson Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 13, 2021

Great service with courteous staff people & mechanics. Quick, professional, nice, respectful with great attitude to serve. More

by edmartinez140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
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Oct 15, 2021 -

Williamson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 13, 2021

Great service. Very attentive and all of the work was done in a professional and timely manner More

by DANNY58
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
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Oct 15, 2021 -

Williamson Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 13, 2021

Everything went as planned, everyone was efficient and courteous and the vehicle was serviced as expected. More

by carlyle.webb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2021 -

Williamson Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 12, 2021

They were very helpful and aware of the customers need. Additionally, they were very kind. More

by MARIATMARTINEZ0928
Customer Service
Recommend Dealer
Yes
Employees Worked With
Thomas McKesson
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Oct 14, 2021 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 12, 2021

Fast and efficient service with attentive and caring service professionals. The lounge even offers pastries while you wait. More

by law71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Report | Print
Oct 14, 2021 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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