Williamson Cadillac

No follow up Buick was in shop for over a week, my agent never called me, I had to stalk him, then finally speak to manager. I know there was a strike, but this i Buick was in shop for over a week, my agent never called me, I had to stalk him, then finally speak to manager. I know there was a strike, but this is unacceptable More

Good experience thx So much for your help everything is good iam happy with my xt5 Very good all attention with me I hope have a good relation with yours thx So much for your help everything is good iam happy with my xt5 Very good all attention with me I hope have a good relation with yours More

Awesome customer service I have been doing business with Williamson for many many years. They never disappoint. They truly are the definition of great customer service. Fr I have been doing business with Williamson for many many years. They never disappoint. They truly are the definition of great customer service. From buying my car to service. Top notch. Juan Santos and his team make you feel like family. Honest upfront and great work. Thank you More

Great experience This was the 5th Cadillac I have leased with Mike. Every time it gets better and better!! I would recommend him to my friends and family. This was the 5th Cadillac I have leased with Mike. Every time it gets better and better!! I would recommend him to my friends and family. More

New Car Excellent experience! Juan Alvarez was very patient and very informative! No pressure to buy very calm demeanor. First time I did not feel stressed Excellent experience! Juan Alvarez was very patient and very informative! No pressure to buy very calm demeanor. First time I did not feel stressed Dealership was clean and all staff were very friendly More

Great service great product Ron Peoples and Jeff Rodgers didn’t excellent job show me the ins and outs of all the products thank you gentlemen Ron Peoples and Jeff Rodgers didn’t excellent job show me the ins and outs of all the products thank you gentlemen More

New car and exchanging old leased Cadillac Williamson is an hour from my home but they had the car I wanted and my current lease was ending in 18 days. I set up an appointment for 2 days later Williamson is an hour from my home but they had the car I wanted and my current lease was ending in 18 days. I set up an appointment for 2 days later with Al Ammons and was anticipating it would be 4 hours. Al was on top of everything and we finished everything in about 2 hours. Al was very experienced and knowledgeable. He went over all the features of the car so I understood how they operated. It was a wonderful experience. More

Poor communication They had my car for a full week and I had to call them to find out what was going on. Then they explained that they couldn’t get parts because of GM They had my car for a full week and I had to call them to find out what was going on. Then they explained that they couldn’t get parts because of GM strike. At least they paid for rental car but I should have been called on the first or second day. Don’t bother making service appointments online. Their system was a mess. Even thought I had text message reminders every day before hand they couldn’t find my reservation when I showed up. More

Excellent The service was excellent in all respects! Everyone was friendly and the service was prompt. It is definitely worth the drive no matter where you li The service was excellent in all respects! Everyone was friendly and the service was prompt. It is definitely worth the drive no matter where you live in South Florida. More

Not just about sales Acquiring a car requires answers to many questions ... technical , design, financial, etc. Omar helped me, patiently in all areas...I never felt ‘sale Acquiring a car requires answers to many questions ... technical , design, financial, etc. Omar helped me, patiently in all areas...I never felt ‘sales pressure’ ...he made the entire experience a positive one. More