Williamson Cadillac

Yair was very accommodating getting the issue resolved right before I needed the car for a trip. The issue had just come up and I needed it to be resolved immediately right before I needed the car for a trip. The issue had just come up and I needed it to be resolved immediately More

Mike McKesson is awesome! He is the reason I keep coming back to Williamson for 20 years. Responsive, thorough and your service and repair department is top quality. He is the reason I keep coming back to Williamson for 20 years. Responsive, thorough and your service and repair department is top quality. More

Amazing reliable, professional service. Manny is a reliable, fast, professional roadside assistance technician. I was very pleased with his service. Manny is a reliable, fast, professional roadside assistance technician. I was very pleased with his service. More

Excellent service every time! Richard 100% always! Thanks! All the time every department are excellent customer service! Blessings! Richard 100% always! Thanks! All the time every department are excellent customer service! Blessings! More

I had a good experience overall with the dealer Mike Valladares was very thorough and professional throughout my whole experience. Valladares was very thorough and professional throughout my whole experience. More

It was great . Tony is very nice and the whole service was ready very quickly Tony is very nice and the whole service was ready very quickly More

Thieves ! Charged almost $12,000 in service on just one visit and my car was back in the shop in less than 2 months from having it back with the same issue an Charged almost $12,000 in service on just one visit and my car was back in the shop in less than 2 months from having it back with the same issue and they did not want to cover it. Had it checked by another mechanic and come to find out half of the charges of services that supposedly were done were never done and or parts were never changed. They just kept charging my insurance and not fixing the problems ! More

Mike McKesson is the best service advisor in the business. He always looks out for the best interest of my family. business. He always looks out for the best interest of my family. More

This time around I had a bad experience. Something that had never happened in the many service visits I have done in the many years I have been a Cadillac owner. Although, WC's policy is cle Something that had never happened in the many service visits I have done in the many years I have been a Cadillac owner. Although, WC's policy is clear about the responsibility bear by the company for valuable objects left in the vehicle while service is performed, one becomes over trusting, based on previous experiences, that such objects will be respected. This time, a pair of RayBan Meta sunglasses I left in the deposit under the arm rest of my XT-5 went missing. I informed the Service Manager of this, not with the hope that the item would be recuperated but so that attention is paid to this and action is taken to prevent future occurrences. Situation like this can have a great negative impact on customer trust. Petty theft goes mostly unreported but nevertheless, impacts negatively on customer trust. It is in the best interest of WC to see this stops. More

Great service. He really cares. Tony explained the issues and took care of an issue I didn't make a reservation for. He really cares. Tony explained the issues and took care of an issue I didn't make a reservation for. More