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Williamson Cadillac - Service Center

Miami, FL

4.6
3,234 Reviews

3,234 Reviews of Williamson Cadillac - Service Center

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May 04, 2025

The staff at Williamson is extremely professional and knowledgeable. Great communication and very prompt with their responses. Would highly recommend. More

by c_musino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

We truly appreciate your kind words and recommendation. Our team takes great pride in providing professional, knowledgeable service with clear and prompt communication. Thank you for your support!

May 04, 2025

Great service, easy checkin and quick review on the issue with my car. Tony is phenomenal! More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

We’re thrilled to hear you had such a smooth experience. Tony’s dedication to top-notch service truly sets the bar high, and we appreciate your kind words.

May 04, 2025

I been with Williamson for more than 25 years with Ralph Barraque, Benito Ledesma, Tony Martinez and Edgard at your loaner car department and never had a problem They are all very professionals, specialists More

by GVVACATION
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
May 06, 2025 -

Williamson Cadillac responded

Fermin, your loyalty and trust over the past 25 years mean the world to us! We’re grateful to have such dedicated professionals like Ralph, Benny, Tony, and Edgar on our team, and we’re thrilled to hear they’ve consistently provided you with outstanding service. Thank you for your thoughtful words and support.

May 04, 2025

Was great fast excellent It's was perfect Tony Martinez is super very professional Very professional More

by JIABRITO
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
May 06, 2025 -

Williamson Cadillac responded

We’re so glad to hear you had an excellent experience! Tony’s professionalism and dedication truly make a difference, and we appreciate your kind words.

May 04, 2025

Excellent service as always Tony's expertise is a great asset to the dealership I highly recommend them More

by NAVATECH
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
May 06, 2025 -

Williamson Cadillac responded

Thank you for your wonderful feedback. Tony’s expertise and dedication truly enhance our commitment to exceptional service, and we’re grateful for your recommendation.

May 04, 2025

Service was good, as always, even though my car was not washed as all of my previous visits and after waiting more than an hour and a half. But I was willing not to make a big deal about it. Until a couple More

by OCAMPOS16
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
May 06, 2025 -

Williamson Cadillac responded

We appreciate your loyalty and are glad to hear the service met your expectations, but we sincerely apologize for the oversight with your vehicle’s cleanliness. Your experience is important to us, and we’ll make sure this feedback is addressed. Thank you for bringing it to our attention.

May 03, 2025

I was greeted warmly, Carmen was knowledgeable and patient she explained with transparency what service my vehicle needed. I was completely satisfied with the experience. More

by Diana.cruz
Recommend Dealer
Yes
Employees Worked With
Carmen.
May 06, 2025 -

Williamson Cadillac responded

We’re delighted to hear that Carmen provided such an informative and welcoming experience! Her transparency and patience are truly valuable, and we’re grateful for your kind feedback.

May 02, 2025

Worst experience in a dealer service center. Slow service, prices overinflated, no accountability at all. More

by leu2427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Valladares
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

We sincerely regret to hear about your disappointing experience. Your feedback is incredibly valuable, and we will take it seriously as we work to improve our service and ensure a better experience for all customers.

May 02, 2025

Richard, was incredibly helpful and got me in and out quickly! I would recommend him in a heart beat! More

by ORJ1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

We’re thrilled to hear that Richard provided such efficient and helpful service. Your recommendation means a lot, and we’re grateful for your support.

May 02, 2025

Thanks to Mr. Pardo and Richard for their prompt service. They kept me informed of the progress of the repair. Excellent!! More

by Augie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

We’re delighted to hear that Mr. Pardo and Richard provided such timely and communicative service! Keeping our customers informed throughout the process is a priority, and we truly appreciate your positive feedback.

May 06, 2025 -

Augie responded

Always great service!!

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