Mike Valladares

I was satisfied with my experience at the dealership. The staff was professional, helpful, and handled everything efficiently. Overall, the service met my expectations. The staff was professional, helpful, and handled everything efficiently. Overall, the service met my expectations. More

by ALLIN1FIT Verified Customer Verified Customer

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It was satisfactory, due to construction less accommodating also the truck wasn’t washed but in general the service was good accommodating also the truck wasn’t washed but in general the service was good More

by ELLIOTTNESS0 Verified Customer Verified Customer

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Mike was great. Quick maintenance service, friendly staff, and a smooth overall experience. Highly recommended. One observation unrelated to Williamson's service: Quick maintenance service, friendly staff, and a smooth overall experience. Highly recommended. One observation unrelated to Williamson's service: I am finding that Buick replacement parts are surprisingly expensive. The rubber seal that protects the rear liftgate opener was damaged, but repairing it would require replacing the entire camera/module assembly at a cost of around $800. Likewise, the front left Daytime Running Light (DRL) LED strip cannot be replaced separately—the entire headlight module must be replaced, at a cost of more than $2,000. This is not Williamson's fault. It reflects the manufacturer's parts pricing and the way the vehicle is designed, where relatively minor components cannot be replaced individually. More

by Wilson Verified Customer Verified Customer

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The service tech was very informative and quick on diagnosis and repair...highly recommend them diagnosis and repair...highly recommend them More

by kblocker Verified Customer Verified Customer

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Quiero agradecer a Raúl Feliu por su excelente trabajo, profesionalismo y respeto a todo lo que hace es el mejor😇❤️👏👏👏👏 También quiero agradecer a Tony por mi primer mantenimiento ( cambio de aceite profesionalismo y respeto a todo lo que hace es el mejor😇❤️👏👏👏👏 También quiero agradecer a Tony por mi primer mantenimiento ( cambio de aceite fue muy profesional ético y dinámico en el trabajo súper excelente trabajo… Gracias a todos por ser la Excelencia en este país maravilloso More

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It took over a week to get a diagnosis for my vehicle but they are super busy so it’s to be expected. they are super busy so it’s to be expected. More

by tommythrailkill2 Verified Customer Verified Customer

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This time around I had a bad experience. Something that had never happened in the many service visits I have done in the many years I have been a Cadillac owner. Although, WC's policy is cle Something that had never happened in the many service visits I have done in the many years I have been a Cadillac owner. Although, WC's policy is clear about the responsibility bear by the company for valuable objects left in the vehicle while service is performed, one becomes over trusting, based on previous experiences, that such objects will be respected. This time, a pair of RayBan Meta sunglasses I left in the deposit under the arm rest of my XT-5 went missing. I informed the Service Manager of this, not with the hope that the item would be recuperated but so that attention is paid to this and action is taken to prevent future occurrences. Situation like this can have a great negative impact on customer trust. Petty theft goes mostly unreported but nevertheless, impacts negatively on customer trust. It is in the best interest of WC to see this stops. More

by mira5676 Verified Customer Verified Customer

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TUVE UNA UNA GRAN EXPERIENCIA, GRACIAS A CARLOS HERNÁNDEZ OSUNA, QUE ME ATENDIÓ PROFESIONALMENTE, HIZO UN BUEN TRABAJO Y CON MUCHA DEDICACIÓN, LOS RECOMIENDO 100%, GRACIAS!!! HERNÁNDEZ OSUNA, QUE ME ATENDIÓ PROFESIONALMENTE, HIZO UN BUEN TRABAJO Y CON MUCHA DEDICACIÓN, LOS RECOMIENDO 100%, GRACIAS!!! More

by RMLOPEZ1311 Verified Customer Verified Customer

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“Great service on my vehicle. The work was done quickly, professionally, and everything was explained clearly before I left. The work was done quickly, professionally, and everything was explained clearly before I left. More

by RONMACHADO Verified Customer Verified Customer

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Very professional, efficient and helpful. Very much on time and the work is excellent. Thank you Very much on time and the work is excellent. Thank you More

by mercysmen Verified Customer Verified Customer

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