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Williamson Cadillac - Service Center

Miami, FL

4.7
3,174 Reviews

3,174 Reviews of Williamson Cadillac - Service Center

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August 07, 2022

It has always been one of our favorite dealers. They have always been honest with us regarding our Cadillac’s services I recently Moved to the west coast and the Escalade needed a condenser, the d More

by Celiamayor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 06, 2022

Everyone at Williamson Cadillac Buick GMC is so good to me. Feels like a real family! More

by jlynnmedearis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 06, 2022

Excellent and efficient serve for my new Buick will not go any place else for purchase or service More

by DSHALALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Williamson Cadillac responded

Thank you for leaving us this great review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 06, 2022

Tony, the service guy extremely I knowledgeable and my wife's car runs great. Overall very happy with my experience this far More

by dillhc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Williamson Cadillac responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 05, 2022

Erik and the team went above and beyond to take care of my wife and a tire issue More

by HATCHGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 04, 2022

Me atendió el señor Yair y es una persona muy profesional y servicial y atento, el trato fue excelente More

by susy861001pg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yair
Aug 08, 2022 -

Williamson Cadillac responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 04, 2022

Skip is always very helpful and knowledgeable, he is a great asset for the company 🤗 More

by LRPX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Aug 08, 2022 -

Williamson Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 04, 2022

Still haven't fixed hard shift on transmission taken numerous times warranty is about to run out very disappointed More

by Juan Dominguez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 03, 2022

The service was great! They were able to give me an appointment to meet my needs! Thank you More

by Mariag31313
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 02, 2022

I had the car checked and got an estimate. The estimate was verbal. I asked for a copy since I paid for it. Was not available and was promised an email. Still waiting. More

by jcoloma
Recommend Dealer
No
Employees Worked With
Carlos Gomara
Aug 02, 2022 -

jcoloma responded

Spoke to Carlos and he explained that estimates are delivered verbally and handwritten. Was not aware of that so I apologize.

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