Erik Fernandez
Erik Fernandez at Williamson Cadillac

Erik Fernandez

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.7
400 Reviews
4.7

400 Reviews

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400 Reviews of Erik Fernandez

July 15, 2026

Dealership Rating
Employee Rating

Excelente servicio y rapidez muy recomendado el departamento de servicio y partes fueron muy amables conmigo More

by Vgs2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Yair Garrido

July 12, 2026

Dealership Rating
Employee Rating

Everyone was great. I met with Erik, the serviced my vehicle quickly and I was on my way More

by MOEBOATS
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Jul 14, 2026

Williamson Cadillac responded

Thanks for the great review—serving customers like you is what motivates us every day.

July 11, 2026

Dealership Rating
Employee Rating

Great customer service Very happy that I purchased my truck and continue to bring it back for service @ Williamson Cadillac More

by DEAND2440
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Jul 14, 2026

Williamson Cadillac responded

Thank you for the positive feedback; we’re honored to have earned your trust.

July 11, 2026

Dealership Rating
Employee Rating

The service was prompt and courteous. The service advisor was knowledgeable, helpful and friendly. The service was completed in the time estimated. More

by PLARCADA
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Jul 14, 2026

Williamson Cadillac responded

Thanks for the nice review—your support means so much to us.

July 09, 2026

Dealership Rating
Employee Rating

I can’t say enough great things about Eric Fernandez! He is always the person I work with whenever my Cadillac needs repairs, and he consistently goes above and beyond my expectations. Eric is profession More

by justinaustinaaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Williamson Cadillac responded

Thank you for the fantastic review; we’re thrilled you had a smooth and enjoyable visit.

July 05, 2026

Dealership Rating
Employee Rating

I really didn't deal with anybody in the dealership except for Eric and he's always fantastic More

by justinaustinaaron
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Jul 06, 2026

Williamson Cadillac responded

Thanks for the positive review—your satisfaction is always our top priority.

July 02, 2026

Dealership Rating
Employee Rating

Excellent service as always, quick and professional service. Erik is always great The best dealer More

by G.fernandez00
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Jul 03, 2026

Williamson Cadillac responded

Your wonderful feedback truly made our day and we’re grateful for your support.

July 02, 2026

Dealership Rating
Employee Rating

Overcharged, 1600$ to replace a 20$ part and I had to bring it in twice. More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 03, 2026

Williamson Cadillac responded

We’re very sorry for the unexpected cost and inconvenience you experienced, and we appreciate you bringing this to our attention so we can review what happened and improve our service.

June 16, 2026

Dealership Rating
Employee Rating

Mr Erik Fernandez is a very dedicated, knowledgeable, respectful, honest and helpful to his customers. I have never experienced another service advisor as Mr. Fernandez. More

by BMW3281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez , Julio Fuentes

Jun 22, 2026

Williamson Cadillac responded

Your feedback is deeply appreciated and reflects the care we strive to deliver. We are grateful to have customers like you.

June 11, 2026

Dealership Rating
Employee Rating

Great service. Would recommend inspecting car wash machine, since if left a lot of hard water or chemicals on black paint. However, super pleased with Mr. Erik Fern More

by H
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Williamson Cadillac responded

We’re grateful for your kind words and thrilled your visit was so enjoyable.

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