John Varela
John Varela at Williamson Cadillac

John Varela

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
449 Reviews
4.8

449 Reviews

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449 Reviews of John Varela

July 29, 2026

Dealership Rating
Employee Rating

The overall dealership is very accommodating from the salesperson to the parking attendants. John, let me know what's happening every step of the way. More

by BRATHWAITEB08
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jul 31, 2026

Williamson Cadillac responded

We appreciate your feedback and are pleased to hear John kept you informed every step of the way.

July 28, 2026

Dealership Rating
Employee Rating

I have always been impressed with the service. I understand that the department is under construction. However, management should understand that often handicap individuals need to service their v More

by ISACASTILLO006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Williamson Cadillac responded

We appreciate your kind words about our service, and we’re grateful for your feedback regarding accessibility during construction as we work to ensure every guest, including those with disabilities, feels comfortable and supported.

July 17, 2026

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Employee Rating

Very professional, tremendous attention, they solved my problem, I went for an oil change and they detected a fault just by listening to the car, they passed it through the computer and confirmed the fault More

by RASUAYTENORIOSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Williamson Cadillac responded

We’re thrilled that your visit reflected the care we strive to provide.

July 03, 2026

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Employee Rating

Service was excellent The staff at Williamson is professional courteous and friendly. The best dealership service I have ever experienced. More

by Gmccabal
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jul 03, 2026

Williamson Cadillac responded

Your thoughtful feedback truly made our day.

July 01, 2026

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Employee Rating

Bad experience with the service department. I had my truck towed on a Tuesday and a week later the truck is still sitting on the same spot the tow truck dropped off. Had my truck towed again, t More

by OSOLANO121621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Julio Lopez

Jul 03, 2026

Williamson Cadillac responded

Thank you for providing your feedback. We’re truly sorry for the delay and lack of communication you experienced, and we appreciate you bringing this to our attention so we can address it and improve.

June 27, 2026

Dealership Rating
Employee Rating

Good That is about all the time I have to come up with something to say thank you for asking my opinion. Have a good day. More

by PEB0
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jun 29, 2026

Williamson Cadillac responded

Thank you for sharing your positive experience—it truly means a lot.

June 26, 2026

Dealership Rating
Employee Rating

Not good Misdiagnosed problems, and overcharged for repairs I like John Varella and he's a nice guy, but the mechanics just aren't doing the job More

by HARRYHBASSETT
Recommend Dealer
No

Other Employees Tagged: John Varela

Jun 29, 2026

Williamson Cadillac responded

We’re very sorry for the misdiagnosis and the concerns about repair costs, and while we appreciate your kind words about John, we’re committed to reviewing your experience thoroughly to ensure our technicians deliver the accuracy and quality you rightfully expect. Contact our service management team at your earliest convenience to see how we may remedy this situation.

June 23, 2026

Dealership Rating
Employee Rating

Professional, courteous & knowledgeable It was my first time at the dealership. The personal attention was very appreciated and welcomed. It felt like I was at a Cadillac dealership. More

by cjrey85
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jun 24, 2026

Williamson Cadillac responded

Your kindness means so much as we are delighted to know your visit was memorable.

June 19, 2026

Dealership Rating
Employee Rating

My service advisor, John is so helpful in servicing my car he always checks a come out to see what's happening with it. More

by JEANETTEBROOKS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Williamson Cadillac responded

Your positive sentiment means a great deal to us and reflects the service we strive to deliver.

June 19, 2026

Dealership Rating
Employee Rating

Always outstanding! The attention to detail and listening to my concerns are appreciated and my service rep Michael McKesson is always there! Thank you John Fernandez More

by JRFMB07
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jun 22, 2026

Williamson Cadillac responded

Your positive sentiment means a great deal to us and reflects the service we strive to deliver.

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