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Williamson Cadillac - Service Center

Miami, FL

4.7
3,313 Reviews

3,313 Reviews of Williamson Cadillac - Service Center

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September 23, 2022

Excellent customer service. Car was fixed in one day. Erick Fernandez is the best service advisor. More

by JCARBALLOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 21, 2022

Excellent service as always. Very professional and got my vehicle back the same day. Thanks. More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Sep 22, 2022 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 20, 2022

Mike was very professional and helpful. He tried his hardest to have my extended warranty to pay for my repair. Thank you very much. More

by Miriam_ca63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mckennson
Sep 22, 2022 -

Williamson Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 20, 2022

I received a call right away from the Service Department wanting to know if we had any questions regarding our new Cadillac and advised to not hesitate if we had any questions or needed any service assistan More

by tamaan05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Sep 22, 2022 -

Williamson Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 17, 2022

Everyone working there is great. However, your loaners need to be newer. I left my new Escalade and was given an old smelly enclave. I turned that in and got an Acadia, which was als More

by julyettgullen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 20, 2022 -

Williamson Cadillac responded

julyettgullen, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 17, 2022

El servicio y la atencion miy buena y se empre me comunicaron por q demoraba el arreglo More

by ALLCOURIER13
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Williamson Cadillac responded

Nos hace feliz escuchar que nuestro equipo se ocupó de usted y que todo salió muy bien. Esperamos verle otra vez en el futuro. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 17, 2022

Generally quick and easy to get a oil change and our service manager Tony is always on it. More

by GONFISHINV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Williamson Cadillac responded

GONFISHINV, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 16, 2022

Fantastic communication during the entire service process. John Varela was ver professional and considerate of our time More

by Betancourtc1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 15, 2022

I took my xt5 there I was very pleased with the service that they provided. Customer service was excellent and also service was done on time. I will definitely go back in the near future. More

by jersly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 15, 2022 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 15, 2022

Ask for Ron Peeples as your sales agent, dealt with him for 30+years. Ask for Tony as your service advisor, eventually you will need an oil change, EXCELLENT SERVICE FROM HIM!!! 😄 More

by MLS0616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Peeples
Sep 19, 2022 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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