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Williamson Cadillac - Service Center

Miami, FL

4.7
3,314 Reviews

3,314 Reviews of Williamson Cadillac - Service Center

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September 15, 2022

Ask for Ron Peeples as your sales agent, dealt with him for 30+years. Ask for Tony as your service advisor, eventually you will need an oil change, EXCELLENT SERVICE FROM HIM!!! 😄 More

by MLS0616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Peeples
Sep 19, 2022 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 14, 2022

Clean, comfortable, and quick service. Arrived at 11 am and was out in less than one hour. More

by MALENAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 13, 2022

Everyone is very professional and forthright about the cost and time for service. Mike is especially knowledgeable. More

by ECOMMISH05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike V.
Sep 15, 2022 -

Williamson Cadillac responded

Thank you so much for the wonderful compliments! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 13, 2022

Quick and easy it took approx 45 minutes to get my oil changed car washed and vacumed More

by Oonuryoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 15, 2022 -

Williamson Cadillac responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 13, 2022

Very unprofessional advisers. shame have appointments 1:00 o’clock.over two hours to change oil.no communication More

by NKRAK96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I forgot name off advisor
Sep 15, 2022 -

Williamson Cadillac responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Sep 15, 2022 -

NKRAK96 responded

My number is 3054962435

September 13, 2022

Yair the customer service he is the MAN excellent customer service.Professional,prompt and courteous More

by Marcris@msn.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yair
Sep 15, 2022 -

Williamson Cadillac responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 12, 2022

Excellent service. Customer service as well as car service . Professional employees. Dolores Junco Cadillacs 2012 More

by SEA0897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 10, 2022

I scheduled my appointment for my 2022 Sierra check engine light flashing. They immediately gave me a loaner and thoroughly went thru my complete vehicle to diagnose and fix my issue even with the chec More

by rchrdtapia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair
Sep 13, 2022 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 10, 2022

I always look for Eric, very knowledgeable,professional and always greets me with a smile. He goes above and beyond with any questions that I have and always gets my car done when promised !!! More

by oherns11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Sep 14, 2022 -

oherns11 responded

I’m really happy that you responded and took the time to read the reviews! I’m impressed!! Yes superior service at williamson!! I know I’ve been in other service departments and williamson is by far the best!!!

September 09, 2022

The services department pick up my car 10 days ago, and they still have not call me back because the have not done a car diagnosis. I found myself with no car and no answer. Every time I call to find out More

by e.santana58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Valladares Services Dept
Sep 13, 2022 -

Williamson Cadillac responded

e.santana58, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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