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Williamson Cadillac - Service Center

Miami, FL

4.7
3,318 Reviews
Call Service Center (305) 670-7100

3,318 Reviews of Williamson Cadillac - Service Center

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August 27, 2022

Excellent service Mr Garrido is an outstanding professional and went out of his way to resolve my issues. Will highly recommend him More

by christophercastellon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Garrido
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Aug 30, 2022 -

Williamson Cadillac responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 27, 2022

Service advisor, Mike McKesson, was very helpful and provided service timely updates of my vehicle. More

by tlj193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
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Aug 30, 2022 -

Williamson Cadillac responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 25, 2022

Skip is an excellent service advisor. He is clear and responds to questions quickly. The waiting area is clean and they offer TV, WiFi, beverages and snacks. More

by rosentha
Friendliness
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
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Aug 29, 2022 -

Williamson Cadillac responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 24, 2022

Took many calls and messages to get a respond. All I wanted was an update since car had been there over a week and no one had reached out to me. More

by XIOMARAPRADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
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Aug 26, 2022 -

Williamson Cadillac responded

XIOMARAPRADO, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Williamson Cadillac does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 23, 2022

Everyone is very helpful and nice. The mechanics works very fast for you to get your vehicle back More

by sweetmalliebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 23, 2022

Excellent service and super clean facility Great attention to detail. Advisor was very attentive and accommodated my every need. More

by BARRANCOADALBERTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

Williamson Cadillac responded

BARRANCOADALBERTO, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 22, 2022

Erik Fernandez is great. Always a pleasure to have vehicle serviced here. A a bypass More

by MIGUEL33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2022 -

Williamson Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 21, 2022

Manny and service was super efficient! Extremely professional and quick turn around. Best service in town! More

by GAELESILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Road Side Assistance
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Aug 23, 2022 -

Williamson Cadillac responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 18, 2022

Professional and personal service to the car and myself,respectively, is the standard of care repeatedly provided by the Williamson Cadillac staff. More

by RICHLUCK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
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Aug 22, 2022 -

Williamson Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 17, 2022

Its massive, state of the art facility and lots of people. They try to give you a personalized service and are responsive. More

by Aprilvegachic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
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Aug 19, 2022 -

Williamson Cadillac responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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