Williamson Cadillac - Service Center

Outstanding job taking care of our problem; excellent customer service. Young man who came out did a great job. customer service. Young man who came out did a great job. More

where do I start. first off the issue with the loaners I have a Cadillac Escalade and the only loaner you have available this time was a tiny Buick encore I actually couldn’t drive it anymore my family didn have a Cadillac Escalade and the only loaner you have available this time was a tiny Buick encore I actually couldn’t drive it anymore my family didn’t fit in it so I had to go back after calling for five times and finally speaking to the manager you were able to change up my loaner. this is the second time I bring my car in for the same issue last time you had my car for a month this time a month later you had my car for another whole month I left I don’t know how many messages and called I don’t know how many times to get a status to finally go in to get my car. When I go to get my car I’d find out that you guys charge on oil change without my authorization even though I just had an oil change two months ago and I’ve driven the car maybe 2000 miles in the last six months because it’s been in your service for half the time. The car still has the same issues with the transmission and the clicking when I turn the wheel as the last two times I’ve got it in one of those times you told me with something regarding to wear and tear and I’ve had to pay out-of-pocket to replace whatever it was but the issues have not gone away. Not only has the quality of my Cadillac gone way downhill as it has nonstop issues but I’m very disappointed in the service and the lack of follow up that I have received. Carlis, my service advisors a great guy bug i think he’s overwhelmed I’m not getting the level of service that I used to get More

Excellent Service . Easy to get an appoinment. John Varela keeps us up to date with car maintenance. He is very supportive and slways available. Varela keeps us up to date with car maintenance. He is very supportive and slways available. More

Tony and everyone there is above and beyond. Martin provided me a ride home and couldn’t have been more professional. Great experience! provided me a ride home and couldn’t have been more professional. Great experience! More

I’m always very please and satisfied with Williamson Cadillac dealership. My appointments are always on time and my service advisor Skip is always pleasant and knowledgeable. I will continue to use them Cadillac dealership. My appointments are always on time and my service advisor Skip is always pleasant and knowledgeable. I will continue to use them for all my vehicle needs More

Great service Tony took care of my vehicle in a great way thanks again keep up the good work thanks again keep up the good work More

Muy car is my locomotive device. I have to find the Muy car is my locomotive device. I have to find the best care in town For it. That is why you are for me And my car. Thanks for everything you al Muy car is my locomotive device. I have to find the best care in town For it. That is why you are for me And my car. Thanks for everything you all do for it. More

Everything was quick and smooth.I didn’t wait long and everyone was kind and helpful.I didn’t wait long even though the facility was crowded. everyone was kind and helpful.I didn’t wait long even though the facility was crowded. More

I’m always happy with the service I receive at the Williamson Service Department, Thanks! Williamson Service Department, Thanks! More

Salesperson wasn’t clear enough in what he sold me. Other services I asked for was ridiculous expensive. To replace front headlights 1,800. I got it done at firestone for 372.00 services I asked for was ridiculous expensive. To replace front headlights 1,800. I got it done at firestone for 372.00 More