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Williamson Cadillac - Service Center

Miami, FL

4.7
3,171 Reviews
Call Service Center (305) 670-7100

3,171 Reviews of Williamson Cadillac - Service Center

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October 05, 2021

My service advisor Richard was awesome. Kept me up to date on entire process. Exceptional service More

by RONNIE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2021 -

Williamson Cadillac responded

Hi Ronnie, and thank you for this great review! We're happy to hear that Richard took care of you! They are a great asset and we appreciate all that they do. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 04, 2021

I always received a courteous wash after my service. That didn’t happen this time. More

by Leonard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Loero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
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Oct 04, 2021 -

Williamson Cadillac responded

We apologize for not washing your vehicle when the service work was done. Normally we wash every car. Thank you for your business.

October 04, 2021

Love my Service Advisor Alfonso. Great guy, great service honest and trustworthy. One of the many reasons I keep coming back to Williamson. More

by MICHAELJCARRILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
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Oct 06, 2021 -

Williamson Cadillac responded

Hi Michael and thanks for the great feedback! We're very happy that Alfonso was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 03, 2021

AN exellent customer service very professional Always AN exellent customer service very professional Always going the extra mile to satisfy the customer More

by NESTOR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
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Oct 05, 2021 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 02, 2021

Thanks the service was fast and excellent the staff Thanks the service was fast and excellent the staff were welcoming and professional and knowledgeable More

by JUJUAMOR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Williamson Cadillac responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2021

Very good service all around.excellent service very good called fast when it was ready great service man. More

by elena.gato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valladares
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Oct 05, 2021 -

Williamson Cadillac responded

Elena, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Williamson Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2021

Excellent service; appreciated the complementary loaner car from Enterprize while my Encore was in shop for a week requiring A/C condenser replacement. More

by georgeshoffner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2021

I had an appointment for change of oil at 2. 00 PM Arrived at dealer at 1.50.Tony help me immediately and they took my car. I got my car back at 4.10 PM. I don’t think is reasonable if I had an appoin More

by MAYRAVFERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Williamson Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 30, 2021

Very nice, helpful, and extremely fast service! The transportation services was fast, amazing and convenient!!! More

by fortun.eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
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Oct 04, 2021 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 30, 2021

The service was very quick & efficient. Alfonso was attentive to my needs & open to answer any questions given. More

by Modesto Pupo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Report | Print
Oct 04, 2021 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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