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Williamson Cadillac - Service Center

Miami, FL

4.7
3,171 Reviews

3,171 Reviews of Williamson Cadillac - Service Center

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September 06, 2021

From beginning to finish I received top notch service. My service advisor was professional, honest and friendly. The waiting room was cozy and comfortable. I will recommend this shop to my friends. Thanks More

by Cadillac service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 08, 2021 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 06, 2021

Nice staff and excellent service. I would highly recommend them to others. The waiting area was very comfortable and they gave me yummy treats too. More

by Francesnob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 08, 2021 -

Williamson Cadillac responded

We appreciate your input, Francesnob. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 04, 2021

The folks at Williamson Cadillac really make the process of bringing your car for service a seamless and an expeditious experience. Keep up the good work. More

by EABS22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rita Parker , Alfonso Robleto
Sep 08, 2021 -

Williamson Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 03, 2021

Not good service or fair or honest with the account charged . Prices are not reasonable .We have been loyal clients and have not received the correct response from you. More

by rafaeliduany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can’t remember the name of the person who did the work .
Sep 03, 2021 -

Williamson Cadillac responded

It seems your recent visit wasn’t up to our normal standards of care If you wish to discuss further please contact me directly Juan Santos Service Director Juans@wagmiami.com

September 03, 2021

Quick, easy, efficient and job completed perfectly. Visits are always convenient and John always does a great job making sure everything is taken care of. More

by DRRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 03, 2021

they left my car messy, They told me a price over the phone and another at the dealer, They told me I had to pay a price and it turned out that it was another price More

by Lumi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

The service is fast and great. Friendly people and the waiting area is great. Coffee and pastelitos. Good communication always. My second car in this dealer More

by Domenico Albano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 07, 2021 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 02, 2021

The care and dedication they have for all clients are outstanding . They service department are fast and courteous. You leave the Cadillac Company feeling like they care for the customers More

by Agonzale0761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Jimenez
Sep 03, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 01, 2021

Perfection from start to finish. I live in Pompano Beach. My advisor, Richard Loero is the reason I drive down to Homestead. This addition to your team is knowledgeable, approachable and professional. When I More

by ALEXMOGOTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
Sep 03, 2021 -

Williamson Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 01, 2021

Great scheduling no waiting when I arrived was greeted right away and directed to the service advisors area for intake of car also no waiting More

by ROLANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Sep 03, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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