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Williamson Cadillac - Service Center

Miami, FL

4.6
3,238 Reviews
Call Service Center (305) 670-7100

3,238 Reviews of Williamson Cadillac - Service Center

Sort by
October 12, 2021

It's slow to check in and check out. The service team was NOT customer centered. Some staff did not go all the way to help customers. More

by Chi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2021 -

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 12, 2021

👍good clean fast no complaint good excellent nice dealership nice costumer service clean open on time More

by VICTORHFJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
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Oct 14, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 12, 2021

Williamson Buick GMC has the best service department in the Florida. They always take care of our vehicles and keep our family safe. More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
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Oct 14, 2021 -

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 11, 2021

Thank you skip for helping me with my car’s needs. Great service :) and great attention . More

by pio21277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
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Oct 13, 2021 -

Williamson Cadillac responded

Hi, and thank you for this great review! We're happy to hear that Skip took care of you! They are a great asset and we appreciate all that they do. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 09, 2021

Great service not a long wait! SKIP is best of the best ! He take care of me ( my cars ) over 15 years ! More

by SERGIOOKS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Report | Print
Oct 12, 2021 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 09, 2021

Very attentive personal at this facility on time service I will comeback at this Williamson Cadillac for the service More

by WLISTAINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2021 -

Williamson Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 09, 2021

Alfonso went above and beyond to make sure to provide me with outstanding service. He resolved my issues with my vehicle effortlessly and returned my vehicle to me within a week. He made a difference with m More

by rosariocorp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
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Oct 12, 2021 -

Williamson Cadillac responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 08, 2021

Carlos is always great. Dealer is clean, client service is awesome. Couldn't be happier with them. More

by JJNUNEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
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Oct 12, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 08, 2021

Excellent service from the service department representative and a very professional service from the whole staff More

by TSS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2021 -

Williamson Cadillac responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 07, 2021

If you make an appointment for an oil change, it should not take 2 1/2 hours to do. You tell your customers that’s just the way it is; is not acceptable. As a customer that is now on my 6th vehicle with More

by EFESSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2021 -

Williamson Cadillac responded

We apologize for the time it took to service your car. We are extremely busy in our service department right now trying to take care of all of our customers needs . Thank you for your understanding and your business.

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