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Williamson Cadillac - Service Center

Miami, FL

4.6
3,246 Reviews

3,246 Reviews of Williamson Cadillac - Service Center

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August 18, 2021

Poor communication. Was never called to let me know what was wrong with my car and how long it would take. And the loaner car was too small for my family to use. If you are going to keep my car for almost a More

by Nicdac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike V
Aug 18, 2021 -

Williamson Cadillac responded

We apologize for the poor communication during your service visit. Loaner cars have been a challenge lately with the extreme shortage of New Cars nationally. Thanks for your comments so we can continue to improve our services.

August 18, 2021

Williamson Cadillac has the best sales and service department in Southeast Florida. They are always courteous and thorough when servicing my vehicles. No other dealer come close. More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Aug 20, 2021 -

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 18, 2021

Great service won’t go to any other place other than Willianson very professional staff .Willianson make feel home . They take ownership of the present problem.. More

by CHESSMATE1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Williamson Cadillac responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 17, 2021

Great service. Ready to take care of manufacturer’s Great service. Ready to take care of manufacturer’s recall. Didn’t wait long. Had part ready. Called with information and called back once compl More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember. Service recall
Aug 19, 2021 -

Williamson Cadillac responded

Thank you for the positive review, Renee and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 16, 2021

Great job. We needed new breaks and Tony Martinez helped and got us an appointment very quickly. Also he was great on following up and keeping us updated. More

by Mmnicolini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Williamson Cadillac responded

Hi, and thank you for this great review! We're happy to hear that Tony took care of you! They are a great asset and we appreciate all that they do. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 14, 2021

I love the way I get serviced in Williamson Inhave been a loyal customer for more than 15!years just because their service thank u More

by Carlosr150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Williamson Cadillac responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 14, 2021

Prompt service and very attentive Will return in the Prompt service and very attentive Will return in the future for all vehicle services Convenient location as well makes it accessible to and from w More

by mannycarmona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Aug 17, 2021 -

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 14, 2021

My visit was a pleasant experience. My attendant helped me promptly.Waiting time of 2hours was kept. I was surprised. My service advisor treated me excellently. More

by Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Aug 17, 2021 -

Williamson Cadillac responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 13, 2021

Excellent Service, very attentive and professional personnel Every time you visit the dealer you get the same attention as the first time. Your service department is great More

by arodriguez3817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Aug 17, 2021 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 12, 2021

Customer service was good and they provided me with a loaner which I need in order to go back to work. I picked up my car the next day. More

by Llanes711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Aug 16, 2021 -

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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