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Williamson Cadillac - Service Center

Miami, FL

4.6
3,252 Reviews

3,252 Reviews of Williamson Cadillac - Service Center

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July 02, 2021

Estoy muy satisfecha por que existe buena atención, rapidez y buen servicio More

by LAISPAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Williamson Cadillac responded

Gracias por el comentario entusiasta. Estamos orgullosos de nuestro servicio al cliente y hacemos todo lo posible para que nuestros clientes se vayan felices. Cuídate. Sincaramente, Jeff Rogers - jrogers@wagmiami.com

July 02, 2021

I was willing to do this review until I got to this part. I would suggest that you take this out of your survey, why 25 word minimum???? Service was great!!! More

by IGGYCASTRO
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 01, 2021

My car overheated. The Cadillac people came out within a reasonable wait time. Car servicing was done the next day. Everyone was very helpful. Skip Moosang is terrific, More

by gironson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guys who came out to the road. , Skip Moosang
Jul 02, 2021 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 01, 2021

The company, the employees and the service are great. Totally satisfied!! More

by MARTA20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
Jul 06, 2021 -

Williamson Cadillac responded

Marta, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 01, 2021

I always got the best Tony Martinez the best customer service ever More

by CLARAVARGAS48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Williamson Cadillac responded

Hi Clara and thanks for the great feedback! We're very happy that Tony was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 01, 2021

Carlos was a great help. He wasn’t trying to charge me a arm and a leg More

by andwannr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Jul 06, 2021 -

Williamson Cadillac responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 30, 2021

Fast and friendly service, clean and comfortable waiting room with complimentary snacks. More

by gp4269
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Jul 02, 2021 -

Williamson Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 30, 2021

Took my Buick Enclave for a possible transmission problem, Carlos Gomara was very helpful in getting me attended. Test veh l will have to return More

by Paco56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Jul 02, 2021 -

Williamson Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 30, 2021

Problem was the techs didn’t do ALL that was needed 3xs but I finally got my car back!! Carmen was great as was Mr Pardo But techs need to do better! More

by Debrastrochak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Williamson Cadillac responded

Thank you for the great feedback, Debra! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 29, 2021

Our Service manager Mike McKesson is always very professional and helpful. The service repair was done right. More

by awcw5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Jul 01, 2021 -

Williamson Cadillac responded

Hi, and thank you for this great review! We're happy to hear that Mike took care of you! They are a great asset and we appreciate all that they do. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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