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Williamson Cadillac - Service Center

Miami, FL

4.7
3,183 Reviews

3,183 Reviews of Williamson Cadillac - Service Center

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January 29, 2021

Everyone in the service department is very nice, specially our Service Advisor who makes sure that all the reported issues with the car are successfully resolved. More

by FGVEREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Feb 02, 2021 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 29, 2021

Very Nice Dealership. All staff that I encountered were very professional. Overall, I had a pleasant experience. I would definitely recommend it to friends. Done. More

by ERICHENDON123
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Williamson Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 28, 2021

this rater page is the only part of the experience that was bad. requires a sign in. really. service advisor skip is the best or o would never have gone through all the pain to do this. More

by MARKH10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jan 28, 2021 -

Williamson Cadillac responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 27, 2021

Great to do business with and they try to help you with your cars needs. They want to know and understand the issues with the car and want to resolved them. More

by cmflores0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo the porter/ driver. , Carlos Gomara, Skip Moosang
Jan 28, 2021 -

Williamson Cadillac responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 27, 2021

The overall service was excellent. Everyone at the dealership has a positive attitude. I would highly recommend this Cadillac Dealer to those seeking quality service. More

by momiami33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Jan 28, 2021 -

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 27, 2021

Excellent place ,great customer service keep up the good work.niw with covid was a little crowded too many people at one time, thatdmy only complain More

by WAWA803 Lourdes Llerena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Jan 28, 2021 -

Williamson Cadillac responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 27, 2021

Everything was smooth. I only wait an hour. They did a good job and tut service was excellent. After i paid at the cashier it took less than 10 minutes to bring me my car More

by PANCHOPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Williamson Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 27, 2021

Mickey is great to deal with. In all my years I have never considered purchasing my next new vehicle based on a service provider. That’s saying a lot considering I buy a new vehicle about every 24 mon More

by DALEA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Jan 28, 2021 -

Williamson Cadillac responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 26, 2021

Waited more than an hour for a rental. My truck has been giving me non stop issues to include brakes going out and it can't get diagnosed unless check engine light stays on. Has happened a few times already More

by CARLOS.1663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Williamson Cadillac responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 26, 2021

Tony Martinez one of the best employed, always give been me 100% off his experience and a good human been. Hi ask me about my family More

by CLARAVARGAS48
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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