Williamson Cadillac - Service Center

Great experience, the service was outstanding. Great communication and prices. The turn around time was rather quick and would highly recommend this dealer to anyone. communication and prices. The turn around time was rather quick and would highly recommend this dealer to anyone. More

I had the worst experience at Williamson Cadillac. I brought the car in Monday morning with no ac. I explained that I was driving from Ocean Reef to Tampa on Friday. Mickey said that he was confident brought the car in Monday morning with no ac. I explained that I was driving from Ocean Reef to Tampa on Friday. Mickey said that he was confident that they could get it fixed by Friday and if he couldn’t that would let me know so that I could take it somewhere else. Late Wednesday afternoon Mickey told me that they wouldnt be able to fix it, hopefully the next week. Then I spoke with a manager who said that he would get it done by the end of Thursday then Mickey called about an hour later and said that best case the following week was the only time I could expect the work done. Mickey couldn’t have cared less. So tomorrow I’m driving my Escalade to Tampa with 3 small kids and a dog with no ac. I will never use a Williamson dealership and I will make it my mission to tell everyone I know at the Ocesn Reef club how they treat their customers. I have also emailed Cadillac with information on my visit. More

Courteous and rapid service. Made me feel a valued customer! Service was completed within the promised time in spite of a busy day and I went without a reservation! customer! Service was completed within the promised time in spite of a busy day and I went without a reservation! More

Wonderful experience I had a nail in my tire and was stranded could not drive car so I called my service writer and he sent manny out to help thank you for him stranded could not drive car so I called my service writer and he sent manny out to help thank you for him More

A little busy for having an appointment but I guess that's a Miami thing; all of the AM appointments came late. . The service manager was polite and efficient. that's a Miami thing; all of the AM appointments came late. . The service manager was polite and efficient. More

They do the job right and very nice to people. They follow up with you in whatever you need. They are also very helpful people. follow up with you in whatever you need. They are also very helpful people. More

I didn’t get a call from the service advisor when the car was ready. I was told it would be minutes and I called three hours later for an update. Then when I paid for the service the porters took 30 minutes was ready. I was told it would be minutes and I called three hours later for an update. Then when I paid for the service the porters took 30 minutes to find my vehicle in the garage. More

Tony was just great took care of my car problems and please don’t tell me how many words I have to use next time please don’t tell me how many words I have to use next time More

All was good! Service was great. Carlos was friendly and thorough in his questions and understanding of what was going on with the car. Thanks! thorough in his questions and understanding of what was going on with the car. Thanks! More

Williamson’s roadside assistance provided second to none exceptional service ! They responded within an hour and changed the battery right away. Thank you so much exceptional service ! They responded within an hour and changed the battery right away. Thank you so much More