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Williamson Cadillac - Service Center

Miami, FL

4.7
3,189 Reviews

3,189 Reviews of Williamson Cadillac - Service Center

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December 07, 2020

Was in for oil change service and head lamp change service. Everything was handled correctly. Had an appointment and they took me right away. Mickey told me it would be ready at a certain time and More

by SWJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Dec 09, 2020 -

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 07, 2020

Williamson Cadillac-Buick-GMC is the best car dealership I know. It has consistently been my best experience with service and attention to customers. I highly recommend it. More

by Jose Luis Pere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios
Dec 09, 2020 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 06, 2020

Very good service. friendly people, finally after a few attempts to find the problem I was having, they fixed the problem and I am very happy about it More

by Mrullman06
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Williamson Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 05, 2020

Service rep Mickey, was great. Workmanship was poor. I had the wheels rotated and they did not put the center cap back on properly and it was lost on the expressway. Las time came and work done on wheels More

by HenryHenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mickey Barrios
Dec 09, 2020 -

Williamson Cadillac responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 03, 2020

We have always had great service. All employees we have dealt with on the many visits we have made have always been both very professional yet friendly. Highly recommend this dealership More

by MGBAZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 03, 2020

Was in for its 15,000 mile service and service to my transmission, all was handled just perfect and I can’t thank you enough. More

by KENNYPERRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Williamson Cadillac responded

Thank you for the positive review, Kenny and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 02, 2020

Excellent all around ! Keep up the great work! Mr. Williamson should give a Christmas bonus of at least $1000 per employee . He can AFFORD it! More

by ARMANDO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 02, 2020

Excellent customer service. Professional and friendly service by everyone engaged in the process including the greeters, the service representatives, the cashiers, the loaner representatives, the snack s More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Dec 02, 2020 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 02, 2020

My recent visit for service was extremely positive. Williamson service gets my highest rating, excellent service. The quoted service wait time was achieved and I am satisfied. More

by JOHNHJACKSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mccessan, Mickey Barrios, Skip Moosang
Dec 02, 2020 -

Williamson Cadillac responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 02, 2020

I went for a transmission flush to improve gear shifting I paid $400 dollars but it did do any improvement so I took it to a transmission shop and they told me my transmission was damaged and they didn’t More

by ERO.DRI10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gairy (Storm) Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Williamson Cadillac responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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