Back

Williamson Cadillac - Service Center

Miami, FL

4.7
3,190 Reviews

3,190 Reviews of Williamson Cadillac - Service Center

Sort by
December 02, 2020

I went for a transmission flush to improve gear shifting I paid $400 dollars but it did do any improvement so I took it to a transmission shop and they told me my transmission was damaged and they didn’t More

by ERO.DRI10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gairy (Storm) Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Williamson Cadillac responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 02, 2020

The parts were ordered and received quickly. My service rep (Mike) arranged for a 1 day turnaround. His effort should be recognized. Cudos for the team that did the work as well. More

by MPMURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike ( service rep)
Dec 02, 2020 -

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 02, 2020

Always a great experience! And Carmen Alicia was terrific. Give that woman a raise. She was thorough & thoughtful. Made valuable Recommendations. My car was washed & done before I knew it More

by yayananceo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Williamson Cadillac responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 01, 2020

Excellent service. Very professional and quick with my service. Highly recommend them for service and purchase. They are the best to go to for GMC More

by Mbkittykat
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Ammons
Dec 02, 2020 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 01, 2020

I felt very well taken cate of, from the complimentary coffee/water and pasteleros to the cleanliness, and quick service. It was a pleasant experience. More

by Johaluvzu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 30, 2020

Carlos was excellent. He goes above and beyond to help the customer and ensure all questions are answered. Once again, I was very satisfied with the service. More

by CDICOLLOREDO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Dec 02, 2020 -

Williamson Cadillac responded

Thank you for writing this fantastic review and for giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 30, 2020

Excellent attention to my concerns. Service is the best, especially my service rep. Skip Moosang who I can depend on to always help me out with my Buick. More

by cuerdom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Dec 02, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 28, 2020

Manny did a great job in replacing and re-keying my cat. Manny goes out of his way in providing excellent Cadillac service . Thank you More

by ike522
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manny , Eddie DeArmas
Dec 02, 2020 -

Williamson Cadillac responded

Thank you for your great review! We're glad to have Manny on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 28, 2020

I went twice, both times the service reps were good and easy to get along with. Unfortunately after the first time the problem was not fixed, not to fault anyone, it was a very hard to detect rattling soun More

by G Barrios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios
Dec 02, 2020 -

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 28, 2020

Service was prompt, waiting area is nicely kept and coffee always available. My experience has always been a great one. Mickey Barriios Is always gets the job done with good timing. More

by MUNO0915@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Dec 02, 2020 -

Williamson Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

...
263
...