Williamson Cadillac - Service Center

My experience was an awesome one. My service person Carmen did an excellent job making me appreciate my experience. Gloria Wedderburn Thank again Carmen A Carmen did an excellent job making me appreciate my experience. Gloria Wedderburn Thank again Carmen A More

Normally I get excellent service, and I tell everyone but yesterday was bad. Told me oil change would last 45 min to hour and they would text when complete. After one and a half hours I went to ask and they yesterday was bad. Told me oil change would last 45 min to hour and they would text when complete. After one and a half hours I went to ask and they said oh yeah it’s finished go wait by valet. After 20 minutes at valet I went back to cashier and she said oh I’ll check now and I had to wait another 15 min for car. They used to wash the car also and they did not. More

was greeted very nice and very polite. I explained I am here for an oil change and the backup camera is blurry and showed it to the adviser who agreed with me. with in an hour I got a call that the car is here for an oil change and the backup camera is blurry and showed it to the adviser who agreed with me. with in an hour I got a call that the car is ready and the camera is good. I drove there to speak to the manager who agreed to replace the camera and what a different now. I can't believe the advisor and the mechanic thought it was good. upon picking up the the car I explained the Valle person that I am in a hurry and don't wash my car, after 10 min I asked about my car and he told me it's being washed. I explained again that I requested not to wash and and I need it now as I am late. all my bleeding didn't help, waited around 20 plus meeting for them to finish washing my car!!!! maybe it's because I don't speak Spanish and they didn't understand me? who knows. manager is great but the experience wasn't pleasant. More

When it comes to the service writer Carlos Gomara he very generous, polite, and always helpful with my needs. Now when it comes to parts availability in order to replace my rear factory leaking window I was generous, polite, and always helpful with my needs. Now when it comes to parts availability in order to replace my rear factory leaking window I was very disappointed to have to wait 5 weeks and 4 days to get receive my truck. More

I can honstly say, I don't mind having to service my truck. Going to Williamson is like going to a friends home. I only wish very service related experience I deal with, would be half as good!!! Per truck. Going to Williamson is like going to a friends home. I only wish very service related experience I deal with, would be half as good!!! Perfect and Efficient!!!!! THANK YOU!!!!!!!!!!!!!!!!! More

Fast, friendly service. I’ve been a customer of Williamson for 5 years and have always been treated well. I would recommend this dealership to my friends and family. Thank you. Williamson for 5 years and have always been treated well. I would recommend this dealership to my friends and family. Thank you. More

The service dept treats me with such respect and pays attention to all my needs. I love it there!!! The service is the best in all of Miami Dade attention to all my needs. I love it there!!! The service is the best in all of Miami Dade More

Mike is my service advisor. I love him and all he does for us. He has been with us for years and is one of the main reasons we continue to return. for us. He has been with us for years and is one of the main reasons we continue to return. More

Great customer service at every level. You feel secure that your getting good and honest information. Service was at the highest standard. Aside from all of that ... the cafe con leche and pastalitos made that your getting good and honest information. Service was at the highest standard. Aside from all of that ... the cafe con leche and pastalitos made the visit actually enjoyable! More

The dealership was clean and respected all social distance protocols. Al Ammons helped us all the way with his professional service and honest information. The vehicle was all we asked for and then distance protocols. Al Ammons helped us all the way with his professional service and honest information. The vehicle was all we asked for and then some. More