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Williamson Cadillac - Service Center

Miami, FL

4.7
3,163 Reviews

3,163 Reviews of Williamson Cadillac - Service Center

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May 22, 2020

Everyone at this dealership is very friendly and makes you feel special. Love the croquettes, finger sandwiches, pastelitos offered while you wait. Best service ever! More

by MPDAMAS
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 21, 2020

Excellent service department.. very professional staff.. They make you feel good ,everyone is very kind,they treat you with great courtesy..there is no other dealer and service department with as much exper More

by maggie.v2317@gmail.com
Recommend Dealer
Yes
Employees Worked With
Eddie DeArmas
May 21, 2020 -

Williamson Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 21, 2020

Over 1 hour for oil change. More than 25 min to deliver the car. Car could not be found . waiting area excellent. Bathroom door still broken More

by LUISL1
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Williamson Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 20, 2020

This was my first experience with the service department and I have to say it won’t be my last. Carmen was fantastic and assisted me with all my concerns. Service Manager Juan Santos is exceptional at what More

by hodges0385
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Santos
May 21, 2020 -

Williamson Cadillac responded

Hodges, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 19, 2020

Purchased a used Cadillac from someone, took it in to get it check and start my own history for the car and they were amazing ! From the time I pulled in until they called to tell me the work was completed! More

by Sbraswellcollins
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Williamson Cadillac responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Williamson Cadillac's Service Department. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 19, 2020

Atención 5 estrellas cómo si fuera mi familia tengo un GMC en la esquina de mi casa pero nada qué ver prefiero viajar 7 millas créanme no se van arrepentir nunca me avían tratado con tanta amabilidad desp More

by Pipilongo
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
May 21, 2020 -

Williamson Cadillac responded

Nos hace feliz escuchar que nuestro equipo se ocupó de usted y que todo salió muy bien. Esperamos verle otra vez en el futuro. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 16, 2020

As an owner of a Cadillac, owner mostly deal with the service department staff. Why are they not listed? That's who I would like to rate. I rated these people 1 star only because I had to fill in someth More

by MICHAELBERRY578
Recommend Dealer
Yes
Employees Worked With
Gairy (Storm) Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Haeffner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Alvarez, Al Ammons
May 18, 2020 -

Williamson Cadillac responded

We appreciate you taking the time to leave us this excellent star rating, Michael! We look forward to working with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 14, 2020

Excellent customer service. Work was done in a fast and efficient way. Although I didn’t have to use it having someone to take you home is great. More

by Rvasco
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 13, 2020

Thank you.Everything fine! They came and picked up the car and brought it back to my home to assist me because of the virus More

by ANDRESSOLARES
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

May 11, 2020

Manny at roadside service was very helpful and provided prompt and excellent service. Alfonso also helped right away and provide exceptional service. Thank you both More

by Dianacuesta22
Recommend Dealer
Yes
Employees Worked With
Alfonso in service and Manny at roadside assistance
May 13, 2020 -

Williamson Cadillac responded

Thank you for your great review, Diana! We're glad to have Manny on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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