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Williamson Cadillac - Service Center

Miami, FL

4.6
3,230 Reviews

3,230 Reviews of Williamson Cadillac - Service Center

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June 28, 2020

Everyone very friendly but profesional, courteous , work done in a timely manner was kept informed of progress. very satisfied with the dealer and the team More

by KAYLAMIR
Recommend Dealer
Yes
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rogers, Skip Moosang
Jun 29, 2020 -

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 20, 2020

I was really disappointed as a first time customer of service dept. not really that friendly and definitely not helpful. I had to bring my car back several times and problem still persists. One time they More

by cegort
Recommend Dealer
No
Employees Worked With
Eddie DeArmas
Jun 23, 2020 -

Williamson Cadillac responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 19, 2020

Contacted Williamson for service and customer service was excellent. They picked up the car and dropped it off at my home. Highly recommend this dealership! More

by Mel.solares9
Recommend Dealer
Yes
Employees Worked With
Fernando, Carmen
Jun 23, 2020 -

Williamson Cadillac responded

Mel, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Jeff Rogers - jrogers@wagmiami.com

June 18, 2020

The service was excellent and Alfonso was very helpful and help me with all my needs. Will definitely recommend Williamson service to all of my family More

by Ejcastro1946
Recommend Dealer
Yes
Employees Worked With
Alfonso
Jun 19, 2020 -

Williamson Cadillac responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 18, 2020

My visit to Williamson was excellent. Mickey at the service center delivers with excellence and professionalism. My visit was quick and pleasant. The waiting area was clean and filled with goodies. Thi More

by Mercy
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios
Jun 19, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 18, 2020

The waiting is always 3 or 4 hours, too much. I got there at 10.40 am, the appointment was at 11 am .... I was there until 2 pm. Last time was the same thing, at that time, I wait for 5 hours and the reason More

by BELKYS
Recommend Dealer
Yes
Employees Worked With
Eddie DeArmas
Jun 19, 2020 -

Williamson Cadillac responded

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 17, 2020

Great service from sales when I purchased to the 5 years of excellent service. Will drive many miles to know this dealership will always treat a customer as they are a friend. More

by Jer
Recommend Dealer
Yes
Employees Worked With
Mike McKinsey
Jun 18, 2020 -

Williamson Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 17, 2020

VIP service was great. I was hospitalized and could not drive at that time. Williamson took care of the service needs and delivered my SUV to my home. More

by brianwi0
Recommend Dealer
Yes
Employees Worked With
Alphonso - 5 stars
Jul 08, 2020 -

Williamson Cadillac responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 16, 2020

Best customer service. Especially my service provider, Richard. Always responds in a timely manner and the service is affordable. Everyone is very accommodating and helpful. 🐝😁 More

by Antonia
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Williamson Cadillac responded

Hi Antonia and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Richard is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 15, 2020

My service tech Mike McKessum always takes great care of me and I maintain a great friendship with my salesman Jermaine Chambers! They’re the reasons I drive from Ft Lauderdale to South Miami for service. More

by MILES8038
Recommend Dealer
Yes
Employees Worked With
Mike McKessum
Jun 16, 2020 -

Williamson Cadillac responded

Thank you for your great review, Miles! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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