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Williamson Cadillac - Service Center

Miami, FL

4.7
3,432 Reviews

3,432 Reviews of Williamson Cadillac - Service Center

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May 05, 2025

Everything good so far Customer service very good the cortesía in the waiting room too More

by RUSELA47
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
May 12, 2025 -

Williamson Cadillac responded

We’re so glad you had a great experience! Providing excellent service and a comfortable environment is our priority—thank you for your support.

May 05, 2025

Thanks you, your service was excellent No more My experience with us was very good More

by gonzalondo
Recommend Dealer
Yes
Employees Worked With
Julio E López
May 06, 2025 -

Williamson Cadillac responded

Your review is greatly appreciated; we always aim to provide the best service possible.

May 05, 2025

Carmen's service, as always, is super attentive and helpful. She always tries to resolve the issue as quickly as possible and gives you tips so that the day doesn't seem so long. More

by Damyglez18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

Thank you for recognizing Carmen’s outstanding service! She always goes above and beyond to ensure a positive experience.

May 05, 2025

Everything was fine the service and the time they finished with the car Great company ?? More

by RUSELA47
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
May 06, 2025 -

Williamson Cadillac responded

Thank you for choosing us! We're delighted you had a smooth and enjoyable experience.

May 05, 2025

Carmen's service, as always, was super attentive and helpful. Carmen's service, as always, is super attentive and helpful. She always tries to resolve the issue as quickly as possible and gives you tips More

by Damyglez18
Recommend Dealer
Yes
Employees Worked With
Carmen
May 06, 2025 -

Williamson Cadillac responded

Thank you for recognizing Carmen’s outstanding service! She always goes above and beyond to ensure a positive experience.

May 05, 2025

Very professional. But Pricing for oil change on a leased car now $109.00. Used to be free. Outrageous More

by SMKK211
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
May 06, 2025 -

Williamson Cadillac responded

We appreciate your feedback and understand your frustration regarding the pricing change. While we strive to offer competitive rates, we recognize how unexpected costs can be disappointing, and we sincerely value your input.

May 04, 2025

The staff at Williamson is extremely professional and knowledgeable. Great communication and very prompt with their responses. Would highly recommend. More

by c_musino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

We truly appreciate your kind words and recommendation. Our team takes great pride in providing professional, knowledgeable service with clear and prompt communication. Thank you for your support!

May 04, 2025

Great service, easy checkin and quick review on the issue with my car. Tony is phenomenal! More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Williamson Cadillac responded

We’re thrilled to hear you had such a smooth experience. Tony’s dedication to top-notch service truly sets the bar high, and we appreciate your kind words.

May 04, 2025

Excellent service as always Tony's expertise is a great asset to the dealership I highly recommend them More

by NAVATECH
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
May 06, 2025 -

Williamson Cadillac responded

Thank you for your wonderful feedback. Tony’s expertise and dedication truly enhance our commitment to exceptional service, and we’re grateful for your recommendation.

May 04, 2025

Service was good, as always, even though my car was not washed as all of my previous visits and after waiting more than an hour and a half. But I was willing not to make a big deal about it. Until a couple More

by OCAMPOS16
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
May 06, 2025 -

Williamson Cadillac responded

We appreciate your loyalty and are glad to hear the service met your expectations, but we sincerely apologize for the oversight with your vehicle’s cleanliness. Your experience is important to us, and we’ll make sure this feedback is addressed. Thank you for bringing it to our attention.

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