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Williamson Cadillac - Service Center

Miami, FL

4.7
3,170 Reviews
Call Service Center (305) 670-7100

3,170 Reviews of Williamson Cadillac - Service Center

Sort by
May 02, 2025

Worst experience in a dealer service center. Slow service, prices overinflated, no accountability at all. More

by leu2427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Valladares
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Williamson Cadillac responded

We sincerely regret to hear about your disappointing experience. Your feedback is incredibly valuable, and we will take it seriously as we work to improve our service and ensure a better experience for all customers.

May 02, 2025

Very efficient and first class Every one that I interacted with at the dealership was pleasant, polite, easy to talk to and knew what they were talking about More

by CANASCKA
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
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May 06, 2025 -

Williamson Cadillac responded

We truly appreciate your thoughtful feedback. Providing efficient, first-class service with a knowledgeable and welcoming team is always our goal, and we’re thrilled you had such a great experience.

May 02, 2025

Richard, was incredibly helpful and got me in and out quickly! I would recommend him in a heart beat! More

by ORJ1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Williamson Cadillac responded

We’re thrilled to hear that Richard provided such efficient and helpful service. Your recommendation means a lot, and we’re grateful for your support.

May 02, 2025

Thanks to Mr. Pardo and Richard for their prompt service. They kept me informed of the progress of the repair. Excellent!! More

by Augie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Williamson Cadillac responded

We’re delighted to hear that Mr. Pardo and Richard provided such timely and communicative service! Keeping our customers informed throughout the process is a priority, and we truly appreciate your positive feedback.

May 06, 2025 -

Augie responded

Always great service!!

May 01, 2025

Excellent services Yair provided caring, supportive services And explained what was needed for my car!!! More

by LEONANAM
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
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May 01, 2025 -

Williamson Cadillac responded

Thank you for taking the time to share your experience! We appreciate you.

May 01, 2025

Excellent Service always knows how to make his customers feel appreciated, and take his time to make sure you’re satisfied. More

by Miss_kimbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Williamson Cadillac responded

We truly appreciate your feedback! It's wonderful to hear that John consistently provides outstanding service. We'll be sure to share your kind words with him.

May 01, 2025

The My service advisor, Mike McKesson, is always very helpful and accommodating. He solves any issues or concerns without hesitation. More

by rudysr30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Williamson Cadillac responded

"Thank you for sharing your experience! Mike McKesson always goes the extra mile to ensure our customers feel valued. We're glad he’s been a great help to you!

May 01, 2025

Excelente Service and very friendly! The best!!! Will definetely buy my next vehicle with Williamson! More

by ggatlin01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fede Prudhomme
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Williamson Cadillac responded

Thank you for your amazing feedback! We're so happy to hear that you had a great experience with our team. Providing excellent service and a friendly atmosphere is what we strive for, and we’re thrilled that you plan to purchase your next vehicle with Williamson Cadillac. We look forward to assisting you when the time comes!

April 30, 2025

Great experience and Yair was helpful and knowledgeable The experience was smooth and the wait time good More

by lanan_10
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Garrido
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May 01, 2025 -

Williamson Cadillac responded

We sincerely appreciate your review! We strive to exceed expectations, and your feedback shows we’re on the right track.

April 30, 2025

Attention and service excellent. Mr Varela explained every thing about the service needed and kept me informed of everything. More

by NELSONTORRA
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
Report | Print
May 01, 2025 -

Williamson Cadillac responded

Your generous words mean so much to John and our team, as we strive to provide only the best service. Thank you for allowing us the opportunity to assist you!

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