Willis Chevrolet

After my inquiry on a Camaro they were selling they got right back to me and followed up with a second call right back to me and followed up with a second call More

Courteous, prepared, accommodated my after hours visit. Followed up quickly to address my concerns. Fedexed the requested part to my truck the next day. Followed up quickly to address my concerns. Fedexed the requested part to my truck the next day. More

Sold me a lemon NEVER....WILL I EVER BUY A FORD VEHICLE & BUY A VEHICLE FROM WILLIS FORD IN SMYRNA EVER AGAIN! First of all I bought this xxx in 2016. I was told th NEVER....WILL I EVER BUY A FORD VEHICLE & BUY A VEHICLE FROM WILLIS FORD IN SMYRNA EVER AGAIN! First of all I bought this xxx in 2016. I was told that there was a warranty on the vehicle at the time of purchase... after signing the paperwork, I asked about the warranty paperwork and was told that I could find it online... and guess what there was no warranty... so I was offered to purchase a policy with an extra $200 per month payment on top of the car payment...needless to say I didn't get it...so upon leaving the dealership the day of purchase., the darn airbag light came on out of the blue.... I took it back and forth for 5 months to get this fixed and they never fixed it to stay on indefinitely.... is still on till this day... then last year the head gasket blew...without any warning or issues and engine blew... $2000 to replace the entire engine... NOW THE TRANSMISSION... I'm rebuilding this whole stupid vehicle all while still making payments...NEVER AGAIN!!! More

Left me hanging Bought my 2015 Chevrolet 2500 pickup, new from Willis. Took advantage of their oil change specials since purchase. After a recent oil change noticed Bought my 2015 Chevrolet 2500 pickup, new from Willis. Took advantage of their oil change specials since purchase. After a recent oil change noticed large oil spot in driveway. Investigation revealed leaking oil filter. Left vehicle sit all weekend, called First thing Monday morning, explained situation. I was told I could bring it in Thurs or Fri. Let my displeasure be known to person who took my call. Also contacted them through one of their online contact forms. I got a very nice email thanking me for considering Willis for my car purchase. Crawled under truck, filter was loose....tightened and took to another Chevrolet dealer that day. Expected better More

Customer Service Desk and Service Dept = Top Notch If you need any help at all with your vehicle call this dealership. Willis Chevrolet in Smyrna, DE took me in after my normal service dealership could If you need any help at all with your vehicle call this dealership. Willis Chevrolet in Smyrna, DE took me in after my normal service dealership could not accommodate my service needs. The first person to take my call was Connie and she made the whole experience easy and addressed all my questions before I even asked them. I had a "Service 4WD" message on my truck and they were able to schedule me for service the very next day. They also provided a loaner car while they had my truck. Keith was my service representative and I received nothing but excellent and professional customer service from him. Folks like Connie and Keith make the whole experience at Willis Chevrolet very enjoyable. Thank you guys More

Awesome!! Very pleasant experience as always, no haggle, no hassle. As a repeat and very satisfied customer I would suggest to anyone in the market for car, tr Very pleasant experience as always, no haggle, no hassle. As a repeat and very satisfied customer I would suggest to anyone in the market for car, truck or SUV to consider Willis Chevy/Buick first and foremost as oppose to the competition. And, be sure to ask for Glenn Clark sales associate, you will be treated fair, honest, and courteous with the high degree of professionalism. More

I buy all my cars at Willis exceptional service. not only while you are purchasing your car, but long thereafter. once a customer, always a customer. Super helpful! I will a exceptional service. not only while you are purchasing your car, but long thereafter. once a customer, always a customer. Super helpful! I will always buy my cars at Willis. More

Excellent service. Aggie Donavon makes coming here for service a great experience. I recommend the service department for anyone. Never had a bad experience while coming Aggie Donavon makes coming here for service a great experience. I recommend the service department for anyone. Never had a bad experience while coming here. More

Service I have purchased two equinox at this dealer and I have my vehicle serviced there. They are awesome. I deal with aggie and she is the best Customer o I have purchased two equinox at this dealer and I have my vehicle serviced there. They are awesome. I deal with aggie and she is the best Customer oriented. Frank is my salesman and he is the best. Also customer oriented. I could not deal with your dealership until I started dealing with Frank. These are two of your best employees. Reward them. More

Competent and Trustworthy My 04 Buick is most reliable with the service I get from Ron DuPois. Ron is caring and very knowledgeable, he does offer good advise. My 04 Buick is most reliable with the service I get from Ron DuPois. Ron is caring and very knowledgeable, he does offer good advise. More