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Willis Nissan

Des Moines, IA

4.7
169 Reviews
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4770 Merle Hay Rd

Des Moines, IA

50322

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Showing 169 reviews

July 09, 2018

Great experience purchasing new vehicle. This is the 2nd vehicle I have purchased from Hummel’s. Each time I have been very pleased with their great customer service and efforts to please th More

by Rogue2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Giles, Steve (in Finance)
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

July 04, 2018

Very helpful on a bad day I went to the dealer to have the battery in my fob changed. While in the parking lot I backed into another customers car. There was not much damage b More

by Bobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denny
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

July 02, 2018

Great experience We were very happy with our experience at Nissan. We received great help and didn’t feel pressured. We would definitely recommend to friends and fam More

by Hardeman4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Heathcote
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

June 27, 2018

Great Service! Very friendly dealership. Overall very good experience. Sales person William was the best & provides a pleasant sales experience relaxing. There was no pressure to buy. Will More

by Markone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

June 25, 2018

Oil change and customer service Bought my Nissan from this dealership a couple years ago and have had nothing but nice and friendly encounters. Usually get right in and get an oil c More

by ckimpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

June 25, 2018

Excellent service Hummel's service did a good job in finding my noise/rattle. The technician also found anorher noise that only a technician would know. The service adv More

by Pathfinder1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will and the service advisor (don't remember)
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

June 24, 2018

20,000 mile check,, wonderful service.. I enjoy the people who work at Hummels. I feel that they are knowledgeable about each of the many cars we have purchased from them. I feel good know More

by Teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

June 22, 2018

Technology Mixed messages, few answers, and lingering confusion. In the end I was told any issues were solely isolated to me and my car (it’s 4 months old). More

by Guyguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
They didn’t tell me
Sep 02, 2021 -

Willis Nissan responded

We're sorry you had a negative experience with the dealership.

June 21, 2018

Wonderful I was treated like family, was extremely well taken care of and no issues. I was taken care of with no waiting. Part had to be ordered, and I was noti More

by Rogue Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Cheryl, Jake
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

June 21, 2018

Best service in town If you want an honest price, great service and great vehicle choose Hummels Nissan. I have bought 5 vehicles from this dealership and it’s been the sa More

by Dwilly25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Caldwell
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review and loyalty.

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