Back

Willis Nissan

Des Moines, IA

4.6
150 Reviews

4770 Merle Hay Rd

Des Moines, IA

50322

Directions

By Type

Showing 150 reviews

May 07, 2018

Excellent buying experience! Everyone we met was friendly and helpful. Really attempted to understand what we were seeking. Took as much time with us as we were able to give and a More

by Ajs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Heathcote.
Sep 03, 2021 -

Willis Nissan responded

Thank you for your review!

May 03, 2018

airbag replacement Check in for service was fast easy and very friendly. They got me a rental car for the day very easily called to let me know when everything was finis More

by ljclaticor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tom
Sep 03, 2021 -

Willis Nissan responded

Thank you for sharing your experience!

August 24, 2017

Great Dealership I have purchased 3 Rogues from Hummel's. I bought my 1st Rogue in 2013, next 2015, & a 2017 Rogue I purchased 8-23-2017. Hummel's Dealership has excel More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark & Kevin Hummel, Sonny in sales and Patrick in financing
Sep 03, 2021 -

Willis Nissan responded

Thank you for your review and bonus stars!

August 05, 2017

Avoid this dealership I bought a used car from this dealership that had just over 50,000 miles on it. 6 months and 5,000 miles later, the transmission went out and now I'm More

by Jordan Mains
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy Glenn
Sep 03, 2021 -

Willis Nissan responded

We are sorry to hear you had a negative experience at the dealership.

March 22, 2017

Rip off Stinker The Service place is a great rip off , they don't report any problem to you until you tell them what the problem is and then they will say yes and cha More

by alex123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle
Sep 03, 2021 -

Willis Nissan responded

We are sorry to hear you had a negative experience.

August 15, 2016

BAD CUSTOMER SERVICE We did a trade for a nissan altima and we were nothing but disappointed, we have NEVER had as bad customer service. We were quoted a price and then on More

by Ernad1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Hummel, chad wilson, jason, steve
Sep 03, 2021 -

Willis Nissan responded

We are so to hear you had a negative experience.

July 07, 2016

Straightford, positive buying experience There was no need to barter here because the Murano we bought was priced right and what they gave us for our trade-in was exactly what we expected. R More

by Susan A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Sep 03, 2021 -

Willis Nissan responded

Thank you for sharing your experience!

June 29, 2016

GREAT EXPERIENCE When we arrived to the dealership, Chad Wilson was whom helped us, he gave the best customer service, very pleasant and respectful, we bonded like fri More

by AldinaSehic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHAD WILSON
September 12, 2014

Used car department No pressure. Salesman, Chris Jiles, was laid back, easy to get along with, attentive without being overbearing. The car obviously needed new brakes. T More

by Fred L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jiles, Chris
April 30, 2014

Don't Purchase a Vehicle Here I would highly recommend a Nissan Product. However, after purchasing several vehicles from Hummel's over the years, I was extremely disappointed at t More

by MikeRiche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales Manager Behind the Curtin
...
15