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Willowbrook Ford

Willowbrook, IL

Overview
Reviews
Vehicles
4.7
225 Reviews
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7301 S. Kingery Hwy

Willowbrook, IL

60527

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Showing 225 reviews

February 04, 2026

Went here for an Oil Change on my new Kia. I trusted Sam and I was happy with the price. About the same price as the franchise oil change outfits. About 1.5 hr waiting was well worth having a More

by Chicago
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Feb 05, 2026 -

Willowbrook Ford responded

We're delighted to hear that Sam took such good care of you and your Kia! Thank you for choosing Willowbrook Ford, and we look forward to assisting you in the future. Safe travels!

February 03, 2026

Great dealership to deal with, they are always on time, honest, and explain everything to you very clearly, great experience, thanks Willowbrook Ford.nice job! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Matt
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Feb 03, 2026 -

Willowbrook Ford responded

Hi David, we're happy to hear you had a great experience with our team! Thank you for choosing us and for sharing your feedback. We look forward to seeing you again at Willowbrook Ford.

January 30, 2026

This is 1/26/26 and the low tire pressure lit up on the dash. All tires were less than 35 psi. Do you test the inflation of the tires during a service visit? More

by Kevan109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
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January 29, 2026

I had a decent experience at this dealership, the work was done Excellent however the communication was a little late at times and also the labor was a bit pricey versus the actual part itself so I give i More

by TJ
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
January 28, 2026

Went for maintenance. Was up front with everything needed done. Did not push to do what I could do myself. Told me how long everything would take and was pretty right abou More

by davep1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Jan 29, 2026 -

Willowbrook Ford responded

Hi Dave, thank you for choosing Willowbrook Ford Service Center and for sharing your experience! We are happy to have provided upfront, honest and efficient service. We look forward to helping you down the road.

January 18, 2026

Justin is great. He is always very helpful and takes time to explain everything to us. Thank you and keep up the great work! More

by esme9608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 20, 2026 -

Willowbrook Ford responded

Thank you for the shoutout to Justin! We appreciate your business and we hope to see you again in the future here at Willowbrook Ford. Take care!

January 14, 2026

I love that I can trust the people and the work that is done and my car is always handled like if it was their own. More

by Julie R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 14, 2026 -

Willowbrook Ford responded

Julie, we are so appreciative of your 5-star review and your trust in our team! Thank you for choosing Willowbrook Ford!

January 10, 2026

Great experience at Willowbrook Ford. Service Department is very good, super Adviser. Diana, always does a wonderful job! More

by dralphson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana DiMaggio
Report | Print
Jan 12, 2026 -

Willowbrook Ford responded

We are thrilled you had a great experience with Diana and the rest of our team! We will be sure to pass along the kind words and let everyone know they made a lasting impression. See you next time at Willowbrook Ford!

January 10, 2026

Always friendly and helpful any questions you have they know the answer. Good size waiting room ,clean ,free water and coffee. They try to get your car serviced as quickly as possible my car was ready very More

by alfranklin56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 12, 2026 -

Willowbrook Ford responded

We are so proud of our team for making your visits so seamless! Thank you for choosing Willowbrook Ford and for sharing your five-star experience with our team. See you next time!

December 17, 2025

They are professional and explain in detail of any issues with your vehicle. They also complete the work in the time they stated. More

by qster66
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Dec 17, 2025 -

Willowbrook Ford responded

We love to hear that our team explained everything clearly and got things done on schedule! Thank you for choosing Willowbrook Ford and for sharing your experience.

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