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Willowbrook Ford

Willowbrook, IL

4.6
237 Reviews
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7301 S. Kingery Hwy

Willowbrook, IL

60527

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Showing 237 reviews

March 04, 2026

Great service experience! Had multiple repairs done with estimate exceeding $5K Polite, clear, FAST communication with all staff. Provided easy to understand written quot More

by ThumbsUpReview2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis - service adviser, Service Manager
Mar 04, 2026 -

Willowbrook Ford responded

We're delighted we could assist you quickly and thoroughly. Thank you for choosing Willowbrook Ford, and we look forward to seeing you again. Safe travels!

February 27, 2026

I am writing this letter to express my heartfelt gratitude for the exceptional service of my ( (engine light) that you have provided to me. Your dedication, professionalism, and attention to detail More

by atreadway2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LUIS,GIRON
Feb 27, 2026 -

Willowbrook Ford responded

We're truly touched by your thoughtful review! It's fantastic to hear that Luis and the team made such a positive impression. We appreciate your support and look forward to assisting you again at Willowbrook Ford!

February 24, 2026

Very thorough, detailed assessment of my repair work & diagnostic testing results and service rep Matt Hull was very professional. More

by Billy T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hull
Feb 24, 2026 -

Willowbrook Ford responded

Billy, we love to hear feedback like this. It was our pleasure to help you with your repairs! We will be sure to pass along your kind words to Matt and the team. See you next time at Willowbrook Ford Service.

February 23, 2026

Justin was very nice to work with and answered all my questions in a professional manner. More

by Gogowsox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 24, 2026 -

Willowbrook Ford responded

Thanks so much for the 5-star review of Willowbrook Ford! Justin will appreciate your kind words.

February 20, 2026

Diana and Nikolas were wonderful. The work was appropriate and well done. I feel lucky to have the Willowbrook Ford team working on my car. More

by ribulger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Maggie, Nikolas.
Feb 20, 2026 -

Willowbrook Ford responded

We feel lucky to have you as a customer! Thank you for choosing Willowbrook Ford and for sharing your glowing review of Diana and Nikolas. We’ll see you next time!

February 19, 2026

Nico communicated everything to me extremely well and he was not pushy at all for extra services. More

by Danlogo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Feb 20, 2026 -

Willowbrook Ford responded

There is nothing better than a great review. We'll be sure your high praise reaches Nico. Thanks for giving Willowbrook Ford your business, Dan!

February 17, 2026

They took care of all of my needs promptly and completely. Sam did a great job for me. Would highly recommend them to others. More

by rdshov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 18, 2026 -

Willowbrook Ford responded

Thank you for your recommendation! We will be sure to pass along your kind words to Sam and the rest of our team. See you next time at Willowbrook Ford!

February 17, 2026

Luis was very helpful and pleasant to work with. He kept me informed about necessary work. More

by nanjak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 17, 2026 -

Willowbrook Ford responded

Thank you for leaving Willowbrook Ford a five-star review. We are happy to hear that Luis was helpful. See you next time!

February 14, 2026

I came in for an oil change and Willowbrook Kia. My oil change was done quicker than they quoted me. Great job. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 16, 2026 -

Willowbrook Ford responded

Hi Nancy, it's great to hear that your oil change was completed ahead of schedule! We truly value your business at Willowbrook Ford. Thank you and see you next time!

February 13, 2026

Justin was very pleasant and explained things very well. He suggested things, but was not pushy which I appreciated. More

by Babishrofe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 13, 2026 -

Willowbrook Ford responded

We’re glad you appreciated Justin’s thorough and helpful service here at Willowbrook Ford. Thank you for your 5-star review! We hope to see you back!

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