Willowbrook Ford

Always on time! Friendly staff. Love the massage chair! I have always had great service there. Highly recommended place to buy car (second Kia for me: Kia Forte, Kia Sportage) have always had great service there. Highly recommended place to buy car (second Kia for me: Kia Forte, Kia Sportage) More

When my edge needs service taking it to Willowbrook ford everything always gets done on time and by great ford trained mechanics The service writers welcome is always a pleasure to listen to my needs and e everything always gets done on time and by great ford trained mechanics The service writers welcome is always a pleasure to listen to my needs and explain to me what would have to be done to solve any issues I have. More

The dealer did not contact me for my vehicle, I had to constantly call them. In the end the had the wrong phone # which I had updated several times and my request was not processed properly. I hope it wa constantly call them. In the end the had the wrong phone # which I had updated several times and my request was not processed properly. I hope it was taking care of this time. More

Very professional staff and quality work. You feel welcomed when you bring your vehicle in and they know your name. Work was done on time welcomed when you bring your vehicle in and they know your name. Work was done on time More

Service mgr Ben is terrific Windshield cracked on my brand new Telluride a month after I bought it. Kia Corp had sent a letter indicating that windshield cracks were happening a Windshield cracked on my brand new Telluride a month after I bought it. Kia Corp had sent a letter indicating that windshield cracks were happening and that although there isn't a recall, Kia will cover the cost of replacement if it happens. I contacted two Kia dealers near my home (Elmhurst and Naperville) and neither of their service dept. personnel had a clue what I was describing when I told them about the letter from Kia and the case number Kia had created with me. They both insisted that I had to drop off the car and leave it there until they got payment from Kia and only then would they replace the windshield. Thank goodness I next called Willowbrook Kia and Ben (service manager) took my call. He was aware of the windshield issue, immediately ordered my new windshield and called me when it came in a week later. The install was perfect and only took one day. All personnel were very pleasant and friendly and Ben personally made sure everything went smoothly. If we hadn't now moved out of state, I'd never go anywhere else but Willowbrook Kia. More

Had a recall on my Kiá Sorrento made appointment parts on hand was taken care of right away. Was in out fast and reliable service car clean great service on hand was taken care of right away. Was in out fast and reliable service car clean great service More

Excellent customer service I have my maintenance done on my Kia Optima at Willowbrook. This time Ben and Tim handled the call. The customer service was excellent as usual. I I have my maintenance done on my Kia Optima at Willowbrook. This time Ben and Tim handled the call. The customer service was excellent as usual. I plan to buy my next car here. More

The Kia Advisor Michelle provided excellent customer service and was able to get me in and out in reasonable time. Went above and beyond expectations. service and was able to get me in and out in reasonable time. Went above and beyond expectations. More

Have been a customer (repeat) for 9 years and have sent others for purchases. Always received friendly professional service usually right away. Helpful to correct any problem or question . Body and fender others for purchases. Always received friendly professional service usually right away. Helpful to correct any problem or question . Body and fender shop employee Mark Gleason and crew do exceptional work. More

A friendly staff, professional mechanics and their repair prices are within the budget. Ben N., Michelle Hal pin and Luis Rodriguez are splendid. I give them thumbs up. prices are within the budget. Ben N., Michelle Hal pin and Luis Rodriguez are splendid. I give them thumbs up. More