Bait and Switch and Broken Fuel Pump
Should of known better to purchase a vehicle, Kia Sorento, from. They did a bait and switch on the price. Fought them for hours to get the price close
Should of known better to purchase a vehicle, Kia Sorento, from. They did a bait and switch on the price. Fought them for hours to get the price closer to what was originally promised.
Now I have had the car a year and half and the fuel pump went out at 42,000 miles, which is about 60,00 miles short of when this happens. They admit that shouldn't have happened so early.
The store manager, JP, told me that I could come in and get a new car for the same price. They were going to honor my payments and keep me on the 6yr plan. I would owe nothing. It was too good to be true so I called back to verify again.
I came in to verify the information and the assistant manager, Mike Talevski, said that what I was told was not possible. He then blamed me for thinking I could get a new car. He could put me in new Kia Sorento for much higher than what I was paying. He could put me in an old one for the same price. Or I could have a new car, but not a Sorento, for the same price. Mike was very rude when I became upset that they did another bait and switch. He told me that was what happens when you don't buy the extended warranty. He was very unprofessional and unsympathetic.
I don't think the manger JP even exists. He was unreachable, and for a manager of a dealership that is rare. Mike also said his name was PJ and wrote down PJ.
Besides the bad service, the big lesson here is that the FUEL PUMP FAILED AT 42,000 MILES! Don't buy Kia, especially from this shady dealership.