Wilson County Hyundai

Smooth, pleasant transaction. I arrived at Wilson County Hyundai already with my choice of vehicle narrowed down to 2. Salesman greeted me quickly and after a few minutes discussi I arrived at Wilson County Hyundai already with my choice of vehicle narrowed down to 2. Salesman greeted me quickly and after a few minutes discussing financial & trade information, we were en route to view the cars. I had already gone through a pre-approval process for financing before I arrived, which significantly shortened the amount of total time I spent at the dealership. The salesman was extremely polite, and made absolutely no attempt to up-sell or dissuade me from the vehicles I was there to view, which I found highly commendable and very unexpected. All together, I spent a total of just under 4 hours at the dealership, which I found to be just slightly excessive considering the preparations I had made prior to arrival. The most significant delay was awaiting their offer for my trade in, which I felt was time wasted because I was not taken to test drive the vehicle until AFTER my trade had been valued; I found this rather odd, as there was no reason the salesman could not have accompanied me on a test drive during this process, instead of waiting until after. There also was a less significant delay following the completion of paperwork and final delivery of the vehicle (because the final delivery process did not begin until after paperwork was completed), but when I was finally handed the keys and sent on my way, the car had been fully detailed, there was not a speck of dust anywhere on the car, and the gas tank was full. My overall experience with this dealership was not terribly diminished by this, however, it just seemed to me that the whole process could have been streamlined significantly; if processes had been done concurrently instead of consecutively I am certain the start to finish sale would have been less than 3 hours. More

Amazing!! We felt welcomed as soon as we walked in! An if we had any questions every one was willing to help us out. The staff was amazing! We felt welcomed as soon as we walked in! An if we had any questions every one was willing to help us out. The staff was amazing! More

Outstanding Service Rob Crockett at Wilson County Hyundai surpassed my car buying expectations in every way. Direct, honest, polite and knowledgeable are words to descri Rob Crockett at Wilson County Hyundai surpassed my car buying expectations in every way. Direct, honest, polite and knowledgeable are words to describe his service. I drove over 600 miles (round trip) to purchase a vehicle from him and it was well worth the drive. Well done Rob! More

Great service Very professional and courteous staff. I first went to Murfreesboro Hyundai and was horrified at the service and was pushed out the door by the sales Very professional and courteous staff. I first went to Murfreesboro Hyundai and was horrified at the service and was pushed out the door by the sales manager there. I then went to Wilson Co and was treated so great and loved the buying experience with them. More

Excellent Dealership Great service, great car. A friend recommended this dealership and staff provided all information necessary for me to feel confident about my selectio Great service, great car. A friend recommended this dealership and staff provided all information necessary for me to feel confident about my selection and price. More

Great experience. Salesman was very helpful and worked very hard to get me the right vehicle. I will look at this dealership again when I need another vehicle. Salesman was very helpful and worked very hard to get me the right vehicle. I will look at this dealership again when I need another vehicle. More

Exemplary Service I came to Wilson County Hyundai with some pretty big obstacles to overcome in order to purchase a vehicle. With a recent divorce and some credit issue I came to Wilson County Hyundai with some pretty big obstacles to overcome in order to purchase a vehicle. With a recent divorce and some credit issues, I knew it was going to be difficult. I came with certain criteria for the vehicle I would be able to purchase. Andrew took my criteria very serious and went above and beyond to find me the perfect car that actually fit my criteria, with a few extras to boot. Once Andrew found the car, I had to get financed. That is where Wayne and Robert showed their commitment to the customer. After a whole lot of no's, their persistence payed off with a yes that absolutely worked with my budget. My car buying journey took a total of three weeks because of issues on my part. During this time the entire staff was friendly and courteous. Andrew, Wayne, Robert, and the entire staff showed true exemplary service to the customer! Stacie More

excellent place I was very impressed with Wilson County Hyundai. They had a good selection of new manual cars (could do with more colors) the Hyundai elantra is excel I was very impressed with Wilson County Hyundai. They had a good selection of new manual cars (could do with more colors) the Hyundai elantra is excellent. The staff are great and the tea/coffee machine rocks More

Awesome experience Car shopping should be this way everywhere - kudos to Paine Bone and Andrew Lacey and Wilson County Motors! Great experience, knowledgeable staff, fri Car shopping should be this way everywhere - kudos to Paine Bone and Andrew Lacey and Wilson County Motors! Great experience, knowledgeable staff, friendly and listed to the Customer!! More

Best service ever Ryan was great! This is the second Hyundai I have purchased. I love this one even more than the last. Would purchase from Wilson County Hyundai aga Ryan was great! This is the second Hyundai I have purchased. I love this one even more than the last. Would purchase from Wilson County Hyundai again. G Blackwell More