Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wilson County Motors Chevrolet Buick GMC
Lebanon, TN
554 Reviews
Wilson County Chevrolet-Buick-GMC has been a part of the Middle Tennessee community since 1927. We were founded with the belief that our customers deserve high quality products and services at a fair price. We have held true to that principle now for over 90 years.
Wilson County Motors has earned numerous recognition's for our business practices over the years. We have been selected as the Best of the Best of Wilson County in both automotive sales and service. We even earned the prestigious ABEA National Business Ethics Award. However, all the awards in the world pale in comparison to the thousands of customers that come back to us time after time for their vehicles and maintenance.
We are proud to serve our customers with respect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 554 reviews
April 10, 2013
I brought my truck in to have the power steering repaired. A few days after the repair, the power steering began to make a loud noise and i took it back in to see what was wrong. They told me a be repaired. A few days after the repair, the power steering began to make a loud noise and i took it back in to see what was wrong. They told me a belt in the system had broken, and the repair for that was very costly. My husband believes that the belt was broken during the first repair, and they did not stand behind their work. I cannot say that they purposely did this to get more business, but it seems unlikely that it would have another problem in the same area so quickly. More
by coblep
Employees Worked With
David Thompson
November 28, 2012
I chat with Ron Brooks on the Dealer's Website and the next day I went to the dealer and met John Stark. John was extremely helpful and made sure I got the new Silverado I wanted. Everyone was very custom next day I went to the dealer and met John Stark. John was extremely helpful and made sure I got the new Silverado I wanted. Everyone was very customer friendly and got me in the Silverado I wanted. More
by CWBJFish
Employees Worked With
John Stark & Ron Brooks, Ron Brooks
June 05, 2012
Simon was easy to work with, always returned my calls ans answered all my questions. I was able to buy a car at a fair price. I found Simon to be honist, and streight forward with me. He made me fiel that answered all my questions. I was able to buy a car at a fair price. I found Simon to be honist, and streight forward with me. He made me fiel that I was his only customer. Peter Oelgoetz More
by oelgopa
Employees Worked With
Simon Jones, Simon Jones, Kathleen Crumby
March 27, 2012
Worked with Simon Jones and Wayne Fielder. Simon made it a very pleasurable experience and Wayne was very personable and a pleasure to work with as well. Would most definitely recommend this dealership. a very pleasurable experience and Wayne was very personable and a pleasure to work with as well. Would most definitely recommend this dealership. More
by whisker8
Employees Worked With
Simon Jones, Simon Jones
February 20, 2012
Ned and everyone at the dealerhip were top notch. It took me three weeks to finally settle on a car (a Chevy Cobalt), and I really appreciated that he took so much time with me. Everything about the tr took me three weeks to finally settle on a car (a Chevy Cobalt), and I really appreciated that he took so much time with me. Everything about the transaction went better than I expected. I will definitely go to Wilson County Motors the next time I need a car. More
by AdrianaR65
Employees Worked With
Ned Warren, Ned Warren
December 06, 2011
Mr Huber was very helpful and friendly. Overall it was a good experience. He answered all my questions satisfactorily and showed me all the special things about my new car. I would recommend him to anyone good experience. He answered all my questions satisfactorily and showed me all the special things about my new car. I would recommend him to anyone. More
by linderlou
Employees Worked With
Bill Huber, Bill Huber
October 22, 2011
Superior service. I told them the exact unit I wnated, and Hoover found it for me in Georgia. Two days later, I took delivery. Absolutely perfect transaction. It is a 2011 GMC Sierra Crew Cab. I'll be g and Hoover found it for me in Georgia. Two days later, I took delivery. Absolutely perfect transaction. It is a 2011 GMC Sierra Crew Cab. I'll be getting my next vehicle from Wilson County Motors. More
by Bubba615
August 24, 2011
I recently purchased a 2004 Toyota 4Runner from Wilson County Motors. Well, after 3 weeks of ownership the water pump went out. Wilson County Motors service department was very receptive of my issue and r County Motors. Well, after 3 weeks of ownership the water pump went out. Wilson County Motors service department was very receptive of my issue and repaired the vehicle free of charge. I was impressed with how they handled the situation and how fast they repaired my vehicle. It is unusual to find a dealer or anyone who is willing to stand behind a 2004 model with 97,000 miles. I will definitely do business with them again in the future. Thanks. More
by samscrs
Employees Worked With
Kelly, Kelly Trackwell
June 30, 2011
I visited Wilson Co. Chevy Buick GMC for the purpose of purchasing a 2011 Chevy Camaro. I had already picked it out off of their website, it was within my preferred price range, color, etc. Bill Huber was purchasing a 2011 Chevy Camaro. I had already picked it out off of their website, it was within my preferred price range, color, etc. Bill Huber was the Sales Consultant who assisted me...he was very laid back, courteous and never pressured me. He was knowledgable about the vehicle. Very friendly. He's a great asset to the team. I already had my financing in place thru my bank before I even arrived to buy the car. Laura Reasonover was very helpful in coordinating with my banker to finalize everything. She was friendly, smiling, and courteous. A week after I made the purchase, I received a letter in the mail, and email from Mitchel Bone, General Manager/Partner. Very nice fellow from what I could tell from his correspondance. My overall experience with this dealership was exceptional. They treated me as an individual, not just another sale. I highly recommend them and am telling all my friends, family and coworkers to check with them when ready to buy a new or used car. More
by vivstar22
March 28, 2011
We were so pleased with every step pf our process. Everyone there from our amazing sales lady, the finance lady ,up to the Manager made our visit AWESOME! We could not be happier with them or our new Everyone there from our amazing sales lady, the finance lady ,up to the Manager made our visit AWESOME! We could not be happier with them or our new Chevy Cruze. We will definitely be back in a few years to purchase from them again. They were so kind and went way, way, way, out of the way to make sure we understood about the car. They listened to our concerns and addressed them head on. We were given time to think about all of our options and were never pressured. They educated us on the different features of each car we thought about. As we headed to the finish line, we had no doubts. We are still so pleased with our car. More
by serenete
Employees Worked With
Stephanie Moritz, Stephanie Moritz
